Be Live Experience Costa Palma

We didn’t stay at the costa Palma as the hotel upgraded us to the Marivent for free on arrival

Reception smells of sewage,food poor,great location and rooms reasonable

Costa Palma hotel- really swful hotel. Booked as a party of 9. Hotel in desperate desperate need of an update. Air con hanging off the ceiling, ants in the bathroom, breakfast selection poor, pool towels had holes in them, balcony doors wouldn’t lock, room doors wouldn’t open- had to charge in reception! Managers attitude when complained to very unprofessional. If you care about your holidaying experience then honestly please take onboard this review and don’t stay here.

There are 3 be live hotels in this area. I felt as though we got the worst one, how it’s a 4 star like the others is beyond me. Upon arrival to the hotel the reception area smelt awful, we soon noticed it was from the public toilets next to reception. The toilets were terrible, there was a dead cockroach on the floor and it was in very poor condition. There was 5 rooms booked between us, 2 of us had paid for a superior room with sea view, one was a single room, and the other 2 were standard rooms without sea view. However, the standard non sea view rooms got the same as us with a view! We paid a lot more for ours to get exactly the same rooms, size, condiments, view, everything! Our shower head was broke so we had to wash holding it, the door to the patio was broken so it had to be fixed. The walls were paper thin so could hear next doors conversations. The sink in the bathroom wouldn’t hold the water when my partner was having a shave, it just emptied when the plug was pushed down. The bedding was covered in sand each night, so wasn’t exactly cleaned how you’d expect. When I approached the staff to say we were surprised we had the same rooms and view as the others who paid less, he wasn’t very nice, he just said that’s what they are! We were struggling with our safe and he made us feel stupid for asking for his help, that embarrassed me as we were disappointed anyway! The beach towels you pay €15 for had holes in and the lifts were very hot, small and dated.

The photos were of another hotel (same brand) that was across the street. Im sure they were the same on the inside. The pictures look great but once you get there, Everything was musty, the quality was not good. The elevator is weird ....There is a regularly door that opens the elevator.... You never know when you arrive lol. It doesn't look like anyone really cleans thoroughly. We had a big dead bug smashed in our bathroom wall. The space is very very small. The bed/mattress was not good quality. We had 3 night stay and left after day 1 and of course did not get a refund. I will say, we normally stay at Marriotts. If you just want a place to lay your head, I guess this could be an option. But isn't this a little too pricey to just lay your head? I would say this is a couple of steps better than a motel. I would say Motel quality but a better look. Does that make sense? sorry for the ramble

Very comfortable food choice was very good. Spacious rooms very clean. Staff friendly and helpful will go again.

Lovely hotel close to beach for a relaxing holiday. Nice breakfast a lot of choice

Overall a nice and clean hotel. The restaurant area was quite dated, but the food was okay. The main issue was that the walls were non-existed as on our first night at 11 pm we were visited by a security guard telling us off for being too loud and disturbed our neighbours. Please bear in mind we were just talking, no screaming, no laughing, no parties. Just a regular chat which turns out is too loud for neighbouring rooms. So if you plan to go to bed past 10 pm avoid the hotel.

Third time at this Spanish resort, and have stayed in all three: this hotel plus La Cala next door and Marivent. All excellent.

Really lovely hotel, the cleaning could be a little better in terms of sand in beds & on the floor. The breakfast was nice & staff super attentive. The pool was nice, it does only get the sun in the early day though. So in the late afternoon you have to go to the beach. Location is good, really nice beach & it is about a 15 min bus ride into central Palma.