Hilton Garden Inn Lexington Georgetown

Quiet

All good

Yup

We arrived around 10:00 PM. The bar was just before the closing time, but the staff were kind enough to accommodate us.

The staff was very friendly and the facilities were clean and quiet.

The room was clean and there is plenty of parking. The furniture is definitely dated and should be upgraded. Breakfast was not up Garden Inn standards. Pancakes were terrible, bacon over cooked. Ordered an egg white omelet came out yellow egg. Tea was served not hot - but warm.

We had a last minute change due to a not so pleasant hotel previously booked. We were able to book a room, drive another hour and were so happy with the hotel. We were close to restaurants, (walking distance) and near attractions. Would recommend this place to everyone.

I really tried to find the positives, but couldn't. There is no excuse for the filth and unsanitary practices. Stayed 2 nights at this hotel and it was by far the worst of all the Hilton I stayed at this summer. Checked in and noticed that the only window in the room was either dirty / frosted over blocking light into the room and the carpets looked like they needed to be cleaned. The cover for the duvet was ripped in multiple places and also had what looked like bodily fluid stains on it. Towels were frayed and found multiple hair blobs in the shower. Spoke to a desk clerk the next morning, and asked to be moved to a different room after explaining the the above. I believe she was the manager, she stated she couldn't move us, but they can replace the comforter/ sheets/ towel and have the room cleaned. I left for the day, and returned late in the evening after work to discover not only were the dirty linen not changed, the room wasn't serviced at all. It was a an inexpensive hotel, that was worse than a motel. Hilton gold members usually get breakfast credit or points, and I got neither. I wouldn't have eaten there after seeing the room. Stay away, the area has so many 3 star hotels, that would be cleaner than this one. Usually, you get a survey from the hotel after check out to review your stay, but I received none.

Employees did an outstanding job. Furniture was scratched and could used updating. Sheets and towels were clean. Room was not swept well enough and bathroom needed some demolding. There were dead roaches in the lobby. I went to Hilton Garden Inn in Louisville the day after I stayed at the Georgetown one and it was leaps and bounds more superior than the Georgetown one.