Hilton Garden Inn Lexington Georgetown

The staff was very friendly. The fact that you have to pay $10 for a normal hotel breakfast seems wrong to me. Most places offer free breakfast. Also pool and spa was advertised but there was no spa. Beds were comfortable enough and the room was clean. Only bar soap offered, no body wash. I booked three rooms, my family all agree with this review.

Stayed here for one night to have a stay-cation. The lobby had some kind of candle burning or something and it was really strong, you could smell it on the elevator. We also asked for more pillows and they said they didn't have any... weird. Overall it was clean and pleasant.

Room was in disrepair with plywood over the air conditioning unit that was beat up and broken in itself. The room was supposed to be an upgraded room with snacks and drinks and there were none in the room. I had to go downstairs and complain. The in room, Keurig coffee maker did not work.

Easy to get to from the highway, comfortable beds, quiet atmosphere

The shower didn’t get very warm on the second floor

The staff was friendly and helpful at check in and constantly cleaning the lobby to keep it nice and shiney! Our room was spacious and spotless and the bed was fresh and cozy. The shower was hot and the bathroom was loaded with fresh towels and quality soaps. The fitness center had pleanty of options for a great workout and the pool was clean and warm as bathwater. In the morning we had breakfast in their restaurant. It was very affordable and nice to have someone cooking a fresh meal instead of a pre frozen option. The location was terrific, right next to WalMart and pleanty of fast food and shopping.

Although check in was supposed to be at 3:00, our room wasn't ready. We left and returned at 5:00. The room still wasn't ready. The front desk agent was unable to give us an approximate time when it would be ready. Her solution was to cancel our reservation because they were fully booked and they did not have an available clean room. We left our luggage at the office and asked if they could call us when our room was ready. We returned around 7:00 and we were finally able to check in. We never did get a phone call. The room seemed fine at first, however over the next three days we killed at least 8 stink bugs. No idea where they were coming from. With the exception of one time, we were never acknowledged by the desk staff when we entered or left the lobby. They were not dealing with other guests at the time. Additional interactions with the front desk staff included - we had no soap for the shower and the coffee pot in the lobby was empty at 9:00 am. Both times, the staff appeared to be irritated because they had to get up from their chair. The lobby of the hotel had an overwhelming perfume smell and the ice machines on the fourth and third floors did not work. We travel to Georgetown, Kentucky, at least couple of times a year. We will not be staying at this Hilton again nor would we recommend it to family or friends.

Very good. What we have come to expect from Hilton. My only suggestion. Provide a buffer breakfast vs pay for breakfast. Hamptons breakfast is included, why not at more expensive Garden Inn? At least muffins, yogurt. Slight blimp with elevator, issue eliminated within a couple of hours. Outside area very comfortable. Adjacent Cattleman's, excellent. We sat at the bar on a very busy Sunday afternoon.

Very nice property. Stay was brief, but would come back again

Room was advertised as having a hot tub in room and paid the price of a room with hot tub but didn't get what I paid for.