Beyond Samui

Friendly staff and great customer service at the hotel and restaurant

The whole e perience was beautiful &thank-u Already submitted feedback

Overall good experience, staff were always friendly and helpful. Easy enough to communicate in English. The resort is split into two one beachside the other mountainside. If you stay on the mountainside expect to cross the busy main road everyday. There are two pools one on each side but the main pool has a bit of shade. There were a few restaurants around the resort but nothing to write home about. You will need to adventure out to get better eats and the beaches as well. The beach is OK, sand is abit rough and rocky but you can walk way out from shore. The room was large and spacious enough for my family.

Outdated property, very simple and below average breakfast

Really good. FYI rooms with mountain view are totally apart behind the main hotel building with main pool and beach area. Spa is great. Buffet breakfast too. Happy hours and night shows ( fire acrobats... amazing!) You can book tours to Ko Tao and make reservations to great cliff sea view restaurants for dinner. Highly recommend Novotel spa resort!

It was a lovely location, right on the beach. I'm glad I upgrade to a room on the beach side,

The hotel is in a great location with nice pool next to the beach. Very nice staff, fix a broken shower head in less then 10 minutes from the call.

Door was broken Deposit money no return if declaring. No return charge in restaurant if declaring. Smell beach, not so clean beach.

Very nice friendly staff

Very nice