Beach Cove Resort

I had a great time staying on New Year’s Eve.

Frankly the property needs a lot of updating. Rooms were nice but the bathroom needs to be updated with tile & grout. The pool area was nice but the last day we were there was terrible rain & it was coming in the windows & roof, really need to fix!!!

Normally enjoy stay here but kitchen was missing

We checked in very late and the beds were terrible! My hips hurt from the very shaky mattress that felt more like a box spring. There was a roach that had gotten stuck in the paint as he was walking across the wall, so he was there to let me know they have roaches and the room did not look like the pictures. Everything in the room was dated, including the appliances. They also advertise that they have hairdryers and toiletries but I have seen better in a Holiday Inn Express. They were very kind at the front desk and explained that there are different owners for some of the rooms so she was able to switch us to a room with the same layout and beds that were a little better but she couldn’t switch the room type. The water pressure was terrible. The restaurant was awesome though and reasonably priced. Somehow, my name was shared with someone who called me and invited me to what I thought was a customer appreciation luncheon at the Four Seasons down the road. If this happens to you don’t go! They’re trying to grift you for thousands of dollars! Not for a timeshare, for supposed discounts on stays everywhere! Beware of a call from Shannon, Angie, or Lisa!

Amazing experience! We will totally be back!

This property was NOTHING like it was advertised. Advertised as a resort, was individual condos. Our room had significant water damage, had a pair of men’s pants on the floor, we were charged an early check-in fee despite the room being ready. We checked out immediately and got a hotel. Hey Expedia, if you want to keep my business contact me about refunding our money. I cannot find anything on your platform on how to reach you. I am so tired of apps/services like yours as I can’t speak to a human when issues arise. I’M DONE WITH EXPEDIA.

There were places in the unit that needed attention; loose ceiling tiles in the bathroom, exposed drywall framing in the bedroom, dead batteries to accent lights in the main sitting area, and tv remotes that appear to be marginally functional. The microwave door doesn’t open very far due to the adjacent fridge being too wide. The hot tub could have been less dirty. And the left side vanity ledge in the bathroom was sloped downward, so items placed there would easily fall off. But the staff were nice/helpful and overall it was a pleasant experience. I will say, the security hold went up $50 from when I booked the room (rather than $200, it was $250). And even though they waved the $10/night parking fee, when I complained that terms seemed to have changed since I booked, if I pay several hundred bucks to stay at your hotel, why is there even a parking fee to begin with?

Friendly staff, plenty of amenities, great location, clean and cute.

Great Staff!!

Very nice staff and clean hotel and grounds