Beach Cove Resort

We loved the layout of the unit (#1005), and the view was amazing!! There were some missing items like no oven mits and the tiled ceilings in the bathrooms were very dirty. All in all, we enjoyed our stay, it was quiet, most of the staff was very friendly, the amenities there was excellent and the location was perfect

The Reception staff were not too friendly specially since this was our first time here. You would think they would want to give a good welcome to guest. the overall staff seems to be short. We tried to patronize the restaurant, on a Saturday lunch hour, they have only one staff to serve, bar is closed and it’s college football games ON. TVs were not even on for the games. Took forever for the food. Sunday night, a noise like someone was building something cause we could heard nails or screws dropping, banging and moving around until 11:30 pm. Reported to front desk but all they said was that ‘they found no source where it was coming from’ but it did stop after we complained. So it appeared that they knew what’s going on. The next morning, same noises was happening by 9am. Our unit was great even though it does need some attention.

It was very nice and the property was safe and secure. Over all I’d come back for sure. 👍

My husband and I arrived earlier than expected and we were able to check in early. The staff was super nice and always cordial. The day we arrived, we got married on the beach. Everyone we met shared in our happiness and made our day extra special. We definitely will be back.

room did not match what was shown in pictures. very run down and not updated. bed was very old with old furnishings, place needs a major update

The pool amenities & location was why I stayed here because we were a family with kids. We were in room 724 which was mediocre had a small continuous leak on bathroom floor from a closet the whole time. No bugs or roaches in room so at least it was clean, just a little run down. Pool amenities were exceptional, kids loved it. Access to beach had 3 locations except 1 shower far left looking from beach never worked. Staff at front desk is not very helpful from the start didn't even explain how to go from parking garage to room or where to unload after asking 3x plus $10/day parking. Luggage carts sometimes impossible to find like 1 day when we came back from getting groceries. Security just sitting there at side desk all the time on phone doing nothing & no front desk or other staff wasn't any help to find any. The other guests were more help than them. 1 day water was out half the day. Last day the maintenance comes fixes the leak in bathroom interrupts us trying to use bathroom, shower & get checked out. Housecleaning staff very nice & maintenance but Security & front desk sucked. So there were good & bad here like most places. Place needs to work on updating rest of place, don't charge to park especially in your crappy parking garage, some staff should be more helpful & fix that beach to pool shower. Take notes staff & guests.

I was disappointed that the ramp from the 3rd floor parking deck to the building has been removed. In the past we tried to park on the floor and use the ramp to go to the building. It seemed to be much faster than going thru the lobby.

The unit was very outdated. Rusted hinges, drainage was slow. Understaffed

I loved the hotel, but there were steps in our room and I cannot use steps very easily because of my knee problems. I had to stay in the bedroom the whole trip. I think they should advertise if they have rooms with steps.

The had a lot of the pool area closed. Most of the kiddie area which is why we went. Alot of the arcade games were old and broken. Food was lackluster. But the room was great!