Pacífica Resort Ixtapa All-Inclusive

The staff is fantastic, friendly and efficient! They make you feel welcome and will assist you with any needs, even before you know you need something! The location is beautiful! The rooms are comfortable and relaxing.

very nice staff great location , god food and beverage.

M encano el servicio y la atencion q nos brindaron

Instalaciones, comida, servicio, todo excelente. Mi mejor estancia en todas las vacaciones que he tenido, mi familia lo disfruto mucho

Great location and very beautiful but there were no sidewalks from our room to the beach and the road was steep. Room was ok but bedroom was dark and little closet room.

The resort is beautiful and the service provided by the staff is wonderful. The staff throughout the property wants to help guests and enjoy being of service. The resturants offer a wide selection and is good. The El Farro overlooks the bay and is beautiful at night. The resort is built in the hills and walking could be a challenge for some. We walked and it was good exercise. The resort offers nice vans available to take guests to their building. Still some stairs to rooms. There are timeshare invites and after several declines they did not pursue. The rep was very courteous. The weather was a consistant mid eighties and sunny. Wonderful vacation and will go back.

The property was beautiful and well maintained. We had a king suite that was very clean and well maintained throughout our stay. A couple of negatives about the room - We could not get hot water in the shower on any day. The bed is very firm/hard and the pillows were mushy due to chip foam filling. The lock on the patio door kept jamming and took some fiddling to open and close however we did not use the patio that much. We stayed in the spa area which was very quiet and away from music and the usual daytime activities. The pool there was wonderful and again mostly quiet. The service for food and drinks at any of the pools was excellent. We ate at several restaurants and the food and selection was very good. The beach was very nice and even though it was quite a distance from the area where we stayed the shuttle service arrived quickly to our door every time we left the room. We never had to wait. The staff on the property were very friendly and helpful in spite of the language barrier on many occasions. The property is very large and built in and around very steep hills. We enjoyed the walking but if someone had mobility issues or struggled with walking up hill in the heat then they would need to consider another property. Over all we enjoyed our stay and would go back.

Me parecio un muy buen hotel pero el personal si ase diferencias entre el turismo local y el americano

This property is unique in that it embraces true Mexican culture from the friendly staff, always willing to cater to your needs, villas are exceptional, clean & comfortable. Food is of average to good quality. Beach front palapas offer a great beach experience. This property would benefit by having the two on-site restaurants open each evening. Currently they are not. There are good restaurants nearby & market facilities are good in nearby Zihutanjeo & Ixtapa. Will certainly visit this place again. It is a timeshare property but guests are not hasselled.

Good overall experience. Negatives were not very friendly or helpful reception upon check in and WiFi was so slow it was basically useless and some portions of facilities were not working. Apart from reception, very friendly and attentive staff.