Pacífica Resort Ixtapa All-Inclusive

The AC unit inside one of bedroom started to leak all over the floor. It kept my daughter up all night and she slipped on the water. Thank God she was able to hold on to something. The problem was reported to staff and I wasn’t even spoken to compensate the lack of sleep for my daughter and the issue of water all over the room. I was disappointed.

The hotel has definitely improved greatly since covid. buffets and restaurants excellent and staff was wonderful. Thanks we will return

Everything was amazing as always!!!

Not enough time! Could use another 2 weeks there!

Lo único malo ,que nos hicieron una invitación para desayunar en el restaurante el faro y cuando llegamos para el desayuno,nos quisieron vender una membresía y como no aceptamos la membresía, groseramente nos dijeron que no avía desayuno,una falta de respeto

Hotel nada accesible para gente con discapacidad. El personal sin empatía ante esta situación no brinda alternativas

Access to all the restaurants was restricted, the breakfast at the nicest restaurant was with a propertu seller.

Good: Fairly priced. Excellent service by waiters, cleaning staff. Bad: Although it resembles a senior retirement community, the extremely steep roads and stairs require you to be a mountain climber. Don't expect the elevator to be working. The imperious office staff will probably not speak English and will remind Americans of a DMV. As in Cancun, Los Vegas, and other vacation paradises around the world, beware of bait and switch on site hard-sell realtors. This is a wonderful resort with plenty of activities for young well-to-do Mexican families. I'm happy for them!

I’ve made repeated reservations, to Pacifica and always enjoy the staff and amenities the spa service is outstanding in Ixtapa hotels

Muy buen servicio

Two out of four days without internet in the room then you charged me an extra 400mx. Room key did not work properly. Changed the cards out a couple times. Steak quality poor at el faro. I paid $388cdn a night for this resort and expected a lot more. Excellent service and view.