Vila Baleira Suites

Nice rooms for longer stays and the ability to go to the other hotel and use the indoor pool the breakfast is nice but lacks some variety

The cleaning staff wasn't very thorough and the lack of indoor pool/jacuzzi in this hotel for the price you pay they should have one or the other

We stayed in a apartment for 5 nights. It was on the ground floor and it took us 1 min to walk from our room to the magical beach of Porto Santo. The room was big and cozy and it felt good to stay there. The breakfast was nice. The only negative thing about our stay was the fact the pool was close due to urgent repair work. This wasn´t known when we booked and we only found out when we arrived. The hotel offered no compensation was offer for this. But with the hotel being on the beach this issue with the pool was not a big thing for us. It was easy to get a taxi and the nearest bus stop is ca 300 m from the hotel. But the nearest grocery story is ca 1,5 km away.

Everything

That I couldn’t stay more, because all closest dates were booked

Next to the beach

It was overpriced - 5 star price for 3 star quality

Hotel needs to be refurbished. Staff very friendly. Lima the barman is the best!!!

Best thing about this hotel is the location but it unfortunately gets let down by the reservation and front of house team in particular. Very unwelcoming, couldn’t seem to care less and do not bother informing the guests about any of the restaurants or facilities and policies at check in. After confirming a sea view room twice I arrive to be told we don’t have one. Spent 45 minutes going back and forth with my elderly parents and tired toddler waiting to only then eventually get the room I originally booked. They still list facilities that no longer exist or are closed for renovation and do not inform you of this at the time of booking. We were not able to have dinner on our first night or lunch at the pool on our last day because no one informed us that you had to make a reservation for both the day before a certain cut off time. Breakfast is very basic and again staff need to be promted to clear dirty plates and cups. All is all apart from the location this hotel experience left much to be desired.

The best is the location because the hotel is right on the beach, you only need to walk 100 meters from the hotel door to the water front. The staff are exceedingly friendly and professional. Although a little bit old, the hotel and the rooms are always kept very clean.

Only the fact that the hotel building is old and general maintenance is required. Also, the pool has green water, but you don't really need a swimming pool when the beach has such calm, crystalline and warm water. There are a lot of children, but it's a family hotel, you should know that when you book on it.