Alpina Phuket Nalina Resort & Spa

Very convenient location. Great ambience and amenities.

Bed is a bit uncomfortable, connection to WiFi wasn’t good

If they update the rooms then it becomes a 5 star hotel.

Not happy with my first visit to Thailand. The bathrooms have mould, I’ve had a cockroach crawl on me at night, air con leaks on our heads at night and is dirty, loose walkway tiles that need attention as we’ve tripped, couping around the pool needs attention and there is a power line in the pool from a broken light ( not active obviously, towels fraying on edges, many stains on bedding under the sheets and beds are rock hard. Not 4 star in my opinion. Staff were lovely at two of our birthdays but that’s about the only positive feedback I’ve got after over a week staying and still have 5 days to go.

We stayed here for 5 nights to relax and that’s just what we did. The hotel is beautiful and the staff are really friendly and helpful. The only thing what disappointed us were the prices of drinks and food. If the hotel offered cheaper drinks and food we would have not moved out of the hotel. For instance the restaurant over the road offers food and drink 2x cheaper than the hotel. The room was big and beautiful and was cleaned everyday. The hotel organised our transport to and from the airport which was good because we didn’t have to get hassled or hassle the prices. I would definitely recommend this hotel. The only 2 pictures I took which I loved.

amazing pool entry room.

Good location as close to nearby restaurants and night markets etc. the reception staff definitely need some lessons in customer service. They should ask the room service/cleaning staff to teach them as those guys were fantastic. Room was very nice but we booked pool access but had it at the other end of the hotel so the WiFi was awful. Had to sit in the lobby to get any signal. Overall, was ok. Probably wouldn’t book again. Also, the pool access was a bit of a let down as they obviously don’t clean that part as well. There was constantly debri on top of the water and looked a bit off putting.

The Alpina is pretty much in the middle of Karon, I had a great stay, the room was great, the staff very welcoming & helpful.The food in Hotel is good.The room i stayed in was spotless & i would recommend this Hotel.

My partner and I stayed at the resort for 6 nights. The staff were very friendly and the service was also very good with no issues. I would say the hotel is nice however, my partner and I both agreed it needs a little bit of TLC and updating. Our room had damp on the walls which you could smell as soon as you entered and the furniture was very warn. There was also a huge chunk of wall missing form the pillar next to our balcony (we stayed in one of the swim up rooms). We went at the end of Sep/beginning of Oct which meant the hotel and surrounding area was very quiet, but this did mean we had plenty of room when swimming and relaxing. Overall we were very happy with our stay but would probably try and different location next time.

The pool access and the friendly staff who cleaned our room.