Hampton Inn & Suites Altus

Staff very friendly and helpful. Breakfast was delicious. Great location and property clean. Our bed was very comfortable.

Only thing in our room I wasn’t satisfied with was the shower. Sliding door broken but the main thing was the mold around the bottom of the shower.

Enjoyed our stay, room was clean, bed & pillows comfy, plenty of nice towels, breakfast was good and had a big selection. A/C unit kept the room temp. perfect, filter was a little dirty which is common in every other place we’ve stayed. Coffee, hot cocoa, tea & cookies is available is the lobby.

Very clean and comfortable. Great breakfast!

The ice machine and pool were not working.

Everything

All was well

Relatively clean. Sounds like you may have staffing issues for housekeeping at the moment, so the small things I saw weren’t a big deal.

We have stayed here multiple times and usually it’s top notch. But I found the staff severely lacking this time around. We had called for additional toilet paper, and I had to walk down and grab it myself, to which the excuse was, “sorry, I was with a customer”, even though I walked down to him on his phone sitting at a table. Not even behind the desk or presenting as a staff member. It was that way for the entire stay as well, so he wasn’t the only one to do that.

Nothing

The pool was closed, the whole facility was in shambles, and the breakfast was cold at 6 am.