Macdonald Portal Hotel, Spa & Golf Resort

The staff, especially reception were very nice & helpful. Dinner was also good

Breakfast was a bit basic & limited in choice

Property was clean and tidy. Lovely quiet location. Staff very welcoming,friendly and happy to help with any questions or issues. Breakfast was great with lots of choices. Room was welcoming, clean and comfortable. Room booked suite. Spa facilities were open longer hours on the weekend which was a bonus , no added cost as all included in your stay. Lovely steam room,sauna, and pool .

If I was to be picky some parts of the property could do with a fresh touch of paint , like the swimming pool area is looking tired and paint pealing on ceiling and pipes looking rusty . But the property itself is clean and tidy .

Spacious and clean

Cold floor in bathroom

Lovely location

Bit dated could be much better

Location, staff and spa

Cost cutting , no frills approach, no fridge, no phone, one biscuit one coffee each, no bathrobes or slippers for Spa. Disappointed since last stay.

I am unable to comment on the golf or spa facilities as we didn't use them. The location of the hotel was nice and staff were pleasant.

We went for a relaxing night in a countryside hotel and we were very disappointed. The hotel was very 'tired'. Both rooms were dark, dated, and had a view of bramble hedge. No sockets near the bed. The corridors to the rooms were cold and unwelcoming with worn carpet. The door from the bedroom corridor to the spa building was permanently open - so cold, windy and anyone could walk in. The lounge was ok but very noisy in the evening and the lounge chairs had very worn and dirty arms. Maybe if you were using this hotel special for the spa and golf it would be ok. But for a simple relaxing night away it did not work at all

Idea spot

Overpriced breakfast