Wood Hall Hotel & Spa

De locatie en de zeer vriendelijke service!

Everything , stunning location , great restaurant and attentive staff

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Stunning Hotel situated on the top of a hill overlooking the countryside

The hotel was perfect for the price we paid

I was part of a group of 78( mostly adults) having a 24 hour get together with dinner, b&b and a small cultural function. Our event was on 2nd May and wanted to wait at least a week to cool down before giving this review. Very pleased that about 10 rooms were ready to get checked in just after 1 pm. The upstairs rooms has to be accessed via 2 x sets of stairs with the single lift out of action- totally unsatisfactory. We had very senior members attending with limited mobility. The room was clean but very little facilities and not even glasses to drink. We perceived from the organising team that our function will be in the conference hall with dinner next door. Sadly this was not to be. In this process, 3 x of us spoke with the duty Manager Sebastian( I think), who was not very helpful with an attitude take it or leave it.During the discussions for over half hour,he alleged one of us to be patronising where in fact Sebastian himself was patronising. McGregor suite on ground floor was totally unsuitable for our group of nearly 80. This room in my view was totally unsuitable for our purpose but this was the only option. The snack room next door can only have 4 x round tables when nearly half of us were snacking on the corridor. Dinner was pushed back to 20.30 by the hotel and against our expectations,we were offered mostly long tables crammed together which made serving quite difficult and time consuming. Overall, it was a very bad experience for our group and I shall not recommend bigger groups to book at East Wood unless the organising team ensures site visit a detailed written description of what has been agreed.

Beautiful estate, the views from our room magnificent.

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Lovely, elegant building and beautiful surrounding areas

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Fantastic proper old style country house hotel, staff were incredible

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Beautiful location and very peaceful

Room was lovely and very clean , staff were amazing, the food was exceptional

Everything the staff the location the food excellebmnt

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