Hotel San Giorgio

Didn’t enjoy breakfast

Hot food was not replenished. Toaster was broken. Absolutely not worth the money. The stay was not great.

Loved the chocolate and pistachio ice cream.

Nothing springs to mind.

Location

No bistro open in the evening. Tried to charge 50 euro for early check in … to clean the room . Room not that clean anyway!

We had a two nights' pre-cruise stay at San Giorgio Hotel and frankly we cannot understand the negative reviews - it's like we were not in the same hotel. Actually, we were very satisfied and found no fault. A beautiful classic and classy hotel, with old world charm, warmth, and intimacy, contrary to many icy cold and impersonal modern hotels. The hotel is at the main road between the Train Station and the Cruise Terminal, at the sea front. A beautiful park with palms, nice for strolling, separates it from the sea. You can find plenty of shops and restaurants nearby. It is conveniently located close both to the Train Station and the Cruise Terminal. It is a short walking distance from the Train Station, and as to the Cruise Terminal, young people can even walk from the hotel to the ship if they desire. Elder people can go to the Train Station and get cheap, frequently running buses from there right to their specific cruise ship. From the time we entered we noted the good vibe of a classic Italian hotel, somehow reminding us of the 'Comissario Montalbano' TV series. This feel continued in our rooms. We stayed the first night at a Classic Room and the second at a Deluxe one, so we had a wider view. Both rooms were clean and tastefully decorated, with lights, TV and air-condition working fine, and the beds were comfortable.The spacious Deluxe room is like a loft, on two floors, the upper one (mezzanine) being the bedroom and the lower one a two-floor high lounge with a sofa and the toilette. Booking a Deluxe room is definitely worth it, and there are some with a balcony. Both rooms had bathrooms with full bathtub. The Deluxe room had a gorgeous bathroom with bidet and a very large bathtub. Toiletries and water pressure / temperature were fine. We found personnel and service excellent, helpful and kind. Free, good European style breakfast and free Wi-FI were very welcomed. Overall we had a beautiful stay at San Giorgio Hotel and we clearly intend to stay there again during our next stay in Civitavecchia. If like us you prefer a calm, classy and classic ambience, we absolutely recommend it.

I booked a room at this hotel many months in advance of the sailing date of our cruise ship from the Port of Civitavecchia. Two days before our check-in date, the hotel informed me that my booking had been cancelled because they had “overbooked” the room. I suspect the real reason is that they could get more money for the room since it was the night before the cruise ship sailed. I was promised a refund by the hotel. At the time of writing this review, that was three months ago. Despite many emails and phone calls to the hotel I have not received by refund for my booking that THEY cancelled. So, if you have a booking at this hotel, beware that you may not get any refund if they cancel your booking.

Property is well located in front of the sea

The staff working at reception on our check out was rude and incompetent! Would definitely advise a long manner course or a change of career.