Garden Palace Hotel

We knew it wouldn't be some kind of luxury hotel before we got there, but sadly our expectations (while low) still wasn't met. The staff seems to hate their jobs, everything about the hotel is kitsch and worn down. We didn't get our room cleaned for our three days stay and had to ask multiple times for a TP-roll and new towels. The only thing they did was refill the minibar. Beds were old, but decent. Breakfast not terrible, but if a lot of people wants coffee you'll have to wait. Should either be turned into a hostel or renovated completely in my opinion. Location is flawless though!

The rooms were not cleaned every day, and when they were it was not during the times stated. Staff were not unpleasant, but neither were they very friendly, and weren't helpful without extra prompting

A Nice hotel in The center of old town. Sorry but The breakfast without coffe or tea The first morning was not ok The shower did not work properly but The room was clean and nice To have four stars The hotel must do more The kitchen staf did not Great The custemors 'good morning' and so on

We stayed at this hotel for four nights. It is very central, very close to the main attractions and restaurants. Breakfast was ok, room was clean and spacious. I wouldn't mind staying there again if I revisit Riga.

At first the reception girl would not get me a glass of water for me to take my tablets. I was early so could not get into my room. The shower was coming off the wall. Breakfast was a bit cool to say least. A huge line up for coffee or tea. Most of the staff were good apart from the receptionist. No tea or coffee in the room. Could not find a glass in the room until the last day as it was hidden behind the head board of the bed. Location is fantastic.

The garden palace is a wonderful hotel with an old fashion decor that really seems to pop. The staff are very helpful and the breakfasts are great. The rooms surrounds a central courtyard away from the street consequently rooms are very quiet and you get a good nights rest. The gate from the street is constantly locked, you need to push the buzzer to have it opened. Comfortable and clean and would have no hesitation in rebooking in the future. Highly recommend.

Waiting for a refund from 15.09.18 until today. They have been promising it ASAP since then. Guess the ASAP has a different meaning in Garden Palace... Otherwise the rooms were OK, breakfast very basic. Some mornings the coffee machine worked and some mornings not.

Location is ideal for tourists. Staff helpful and efficient.

Our group of 7 found this hotel to be adequate - comfortable enough but quite basic, definitely no frills with a 'dated' feel. The rooms are sparsely furnished and ours looked out onto walls and other windows. The place is quite gloomy inside - decor and lighting very dull - and we visited in summer. Breakfast was basic - bread, cheese, some cold meats and some cereals. The entrance gate to access the hotel is always locked - you ring a bell to gain entry and someone quickly appears to let you out - quite unusual but it created no problems for us. The hotel location is excellent - very close to the old city and within easy walking distance (with suitcases) from the number 22 bus stop coming/going to the airport. It seems a bit over-priced for what you get but the location is excellent.

This hotel’s biggest selling point is its location - it’s in the old town and very close to the river. I found the staff friendly and helpful and the room was ok. The building itself could do with a lick of paint! The interior can be a bit dark and gloomy. To access the hotel you have to go through a gate which is always locked. This didn’t prove to be a problem because whenever you want to exit/enter the gatekeeper makes a very quick appearance. However, it did seem a bit strange. The price of a room is quite reasonable, given the location.