Laneways by Ovolo

Great location it’s close to so many attractions and great dining.

It was quite noisy and the hot water in the shower takes a very long time to heat up

Beautiful hotel, close to everything. Staff were friendly and helpful. Would stay again. 10/10

Definitely not a four star hotel, broken items including toilet seat, blinds, mould, cracked glass .

Lots of thought into what would add value to our experience and lovely decor.

The bathroom was unusually small with no bench-top in room 204.

The place looks pretty run down. For example, the bathroom was moldy and the tiny bathroom sink had a really slow drain (see attached pictures). The hair dryer had hair in it. The owners don’t appear to be reinvesting in or maintaining the place. For example, the carpets in the lobby are threadbare (see attached picture). Housekeeping repeatedly would only leave a single hand towel and wash cloth in our room for two each day, despite daily requests for a second set, so it appeared there was a towel shortage at the hotel. Our first-floor window looked out onto a brick wall (see attached photo). When we asked for a room that wasn’t facing a brick wall, hotel management wrote back stating “Our Midtown One Bedroom Suites are located on levels 1 through 4. As we are an inner-city property surrounded by neighbouring buildings, most rooms do not offer extensive views,” which we took to mean that that rooms located on levels 1 through 4 of this 5-floor hotel offer the same brick wall view. There were also few amenities and services. For a city the size of Melbourne, you could do better. A lot better. Ohnogo Ovolo.