Melasti Kuta Beach Hotel and Spa

Been going to this hotel for many years. It has now become rundown and tired looking. They are a bit slow to repair things. Took 4 calls to get a bathroom light working. Also the tv reception is pretty hit and miss. But having said all that, the location and pool area are great. Very central to Kuta Square and Discovery Mall.

Paid for superior room got a backpackers room They happily swapped rooma in the am but still not the point Pretty run down pool buildings etc but clean Staff didnt really bend over backwards compared to other places we've stayed in

NO SAFES. Room 1210- 2nd shower head broken. Fridge freezes everything. Room 1211- door key was dodgy and eventually snapped in half, were not given a replacement. Cockroach and big spider in room. Blood stains on sheets. Toilet kept blocking. Rotten apple in fridge. Both rooms fairly tidy but defs needed a dust in certain places- i.e. top shelf of showers was disgusting. Bathroom cabinets had toothpaste marks all over. Fridges dirty.

Good hotel but it’s getting a bit tired. A renovation would go a long way.

Clean close to airport all other facilities and shopping

Shower heads leaking No cups Towels old n small Old n in need of refurbish

Nice friendly place walking distance to most things stayed in room 1215 with four people in room and sister in room 1214 staff are great as the air con started to leak water at 11.30pm I rang reception and they were there to fix it within 2 mins and the rooms are safe when u go out rooms are nice but bathroom needs attention over all we really enjoyed our stay at melasti we will be back

We were put on the third floor first night room was clean but one shower didn't work and one toilet wouldn't flush the steps between second and third levels were to large to climb. So we asked to move to the ground floor in the morning which they did with no problems we were placed over looking the garden pool which was great. the showers need new shower heads but were hot, and the rooms clean' the air conditioner filters need a clean in our room as it was cool but not cold. the toilet in the other room would keep running if you did not pull up the handle, but for the price we paid.

Paid extra for superior room first room given was budget up dodgey walkways ,complained & got room on lower floor room better but had blown jug no coffee etc etc,eventually got these ,had to ask every day for towels.very budget hotel & food .

We found this hotel to be very aged and found that the security to the room unsafe We booked out of this hotel the day after we arrived and found other accommodation inn Bali