Shearwater Hotel & Spa

Thank you so much to the management and staff of The Shearwater Hotel for making out stay so enjoyable. The staff are just so attentive and hardworking. Nothing was too much trouble. We had the best evening and the food was delicious. Looking forward to our next visit!

The hotel is in a good location, and the underground car park is very convenient. Overall, the hotel itself is good, and the staff were friendly and helpful throughout our stay. However, I found the prices a bit expensive for what’s on offer. The biggest issue was the plumbing in the room — the toilet didn’t flush properly, the shower had intermittent hot water, and the sink tap only worked occasionally. Unfortunately, the hotel was fully booked so we couldn’t change rooms. What was particularly disappointing was that no discount or gesture of goodwill (not even a complimentary drink) was offered to make up for the inconvenience. Overall, while the hotel has its positives, the issues we experienced and the lack of resolution mean I wouldn’t choose to stay here again.

The whole experience was 100% Definitely the best hotel we have ever been to. We had 12 staying and they went out of their way to make our stay as pleasant as possible. We had young children with us which can be a nightmare but the hotel had a fantastic childrens room with plenty to do. They also had a room beside the restaurant for children as well with toys for rhem to usec Rooms were really big and spacious and the family rooms were ideal for families as it had 2 rooms. You walk down a small corridor and the room has 2 beds for kiddies and a lovey tippe for kids to play in. Food was amazing and prices were good. Huge choice as well. We asked the girl at reception could she surprise my granddaughter with a gift and it was not a problem. Many thanks to her for that. I dont know her name but shes the blonde woman with an English accent. Id definitely recommend this hotel. Especially if you have small children.

There wasnt anything that we didnt like.