The Grand Luang Prabang Affiliated by Meliá

Nice staff recommend

Great view of the Mekong River. If it's not too sunny or hot, try getting a table at the terrace, that view is fantastic.

Beautiful layout on the river a couple of miles from the center of town. Very serene. The hotel runs a van several times a day to the center. Staff is lovely and room was comfortable.

Breakfast has a variety of foods available, but preparation was largely uninspired compared to other properties we visited. On the other hand, the dining terrace is absolutely gorgeous.

AHreat

Dinner at Bistrot was very poor. Dried out, old chicken. Sauce was much too sweet.

The property is a former Lao prince residence, so it is spacious, luxury and view-rich Direct access to Mekong allows to board river cruises right from the hotel

Service in the room and in the restaurant is problematic due to lack of personnel english ability and overall reluctance.

The idea of it, the river.

Hotel was old and in big need of renovation. Room were dirty and we even found the coffee cup from previous guest left dirty. Staff not motivated or welcoming. the whole resort felt like a ghost town. Food was inedible, spoiled and unsanitary. We stayed for Christmas dinner and it lasted forever as service was extremely slow waiting 40mins between each dish and out of 5 courses, only one was partly edible. We skipped all other 4. There were no many clients but staff and kitchen were clearly under equipped and badly organized. Breakfast was so bad. Even the eggs seemed spoiled and that is when we decided to leave the resort after one night. The resort is isolated far away from everything and there is no other food options in the vicinity of the hotel. We depended 100% on the hotel for our food and the food was really bad. The worse we have encountered in Laos. So we decided to leave and we spoke to the new Managing Director (who started 3 months ago) who agreed to try to give us a refund but then of course didn't follow through and we never received a refund. Totally dishonest. We checked in another hotel "The Namkhan - Luang Prabang" which was wonderful and rescued the end of our vacation with oustanding service, beautiful setting and delicious food unlike this hotel. Don't stay here, don't waste your money with dishonest management and risk food poisoning.

Spectacular location, historic property, lovely staff.

Noise travels between rooms due to very thin walls!

Ce n'est pas un 5 étoiles ni 4, chambre vieillotte , ne ressemble pas aux photos sur le site. 6 ou 7 navettes par jour, le seul moyen de se déplacer est d'appeler un taxi et les taxis ne sont pas faciles à avoir