La Maison Des Oliviers

A lovely clean hotel with nice looking rooms and comfy beds. The staff were friendly and helpful. The bar closed at 9pm and there was nothing else to do at the hotel or local area so that was disappointing. Didn’t feel comfortable going outside the hotel as it was in a bad area. Expected the shop to provide snacks and drinks to buy but only had clothes and didn’t open when it was supposed to. Our electric sockets had not been upgraded so didn’t fit our travel adapters despite stating they were able to be used in Morocco. Our bathroom sink didn’t drain away so we had to do this manually by lifting the plug. No-one came to help us with the safe when we asked. Builders were working from 8am most days which meant we were up early every morning! The dinner food was lovely, as was the lunch. Breakfast didn’t give many options other than bread and fruit. I left my sunglasses on the table at lunch and they were never found. Overall ok stay but wouldn’t stay again.

Clean and nice amenities. very good quality price value. very nice pool and garden. The only drawback is you need a car or transportation to go to main city.

The Exterior of the property is not good but interior was great.

There were no tea/coffee making facilities in the room. They did not supply a phone to contact the reception and no room service. We felt at one time the staff were not treating us like some of the other guests- they seemed to be biased against us by not providing the same service as they would for the other guests.

A home from home. Good food and drink, lovely surroundings and first class service with a smile. What more could I say about this fabulous place.

Lovely hotel, quiet and very relaxing. Everyone really helpful and friendly. A great place to chill. Taxi needed to get into Marrakesh but we didn’t bother as just wanted to chill. Will go back A+++

Beautiful hotel with a lovely pool. The rooms are unique and remind you that you are in Morocco. Literally is an oasis.

We reserved 2 senior suites for one night at the hotel “La Mason de Oliviers” on 1/2/19. When we checked in, we were instead given one suite and one deluxe room which is more than 20% cheaper than what we had paid. Hotel staff failed to disclose this when we checked in, and only when we brought it to their attention, they told us that the entire hotel was full so they could not give us the suite we paid for and they asked us to bring this up to the boss the next morning to get a price adjustment. The next morning, the boss was not there and the hotel staff instead asked us to bring it up with hotels.com to get a reimbursement. The wifi connection was not working in the rooms. When we brought this up to the hotel staff, they pointed to their phones and said that since their connection worked, that it was a problem with our apple devices. We tried on 5 devices and none of them worked. In the suite, 4 of the 5 lightbulbs were out [thus the room was incredibly dim] and the hotel staff blamed it on the housekeeper for not bringing the matter to their attention and said that they did not have additional lightbulbs on premise to replace them. We mentioned that the de luxe room had ants but this was ignored and not taken care of. Furthermore, the water in our rooms either alternated between freezing cold or scalding hot or no hot water at all. The hotel staff implied that we were not being truthful about this and advised us to leave the water running for 15 min. It did not work

Nice hotel, location is away from centre so transport can be expensive

The hotel grounds are beautiful, we went half-board which was fantastic couldn't complain about the food as it was fantastic, staff were lovely and very helpful they couldn't do enough for you. City and airport was a short ride away which the hotel offers transport for.