La Maison Des Oliviers

Prices are high and service is unprofessional, unfriendly and unattentive. As an example, the restaurant menu doesn't offer the option of ordering a pot (birette) of Moroccan mint tea, only small, overpriced glasses of tea. Very frustrating when this is standard fare anywhere in Morocco. After we complained about this, we experienced very poor service in the hotel dining room the following two evenings. Serving staff deliberately refused to clear our plates or offer us anything else like tea or coffee for at least 30 minutes after we had finished. Was it because my husband is Moroccan and we were not one of the all-inclusive couples from Europe? We have never experienced such disrespectful treatment anywhere. This experience left us feeling very angry and disappointed, which is very unfortunate because the hotel, pool and grounds are very comfortable and relaxing. The hotel would benefit from a regular shuttle service into the centre of the city, as it is a long taxi riide to most places guests would want to visit. The hotel could also use a new inventory of towels - the ones we were given in our room and for use by the pool were barely fit to use in a car wash.

Fantastic place absolute heaven, planned to stay one night and ended up extending

Uncomfortable mattress and pillow, very poor water pressure, smelly water pipes.

A truly wonderful five nights. The welcome was warm, the suite was spacious, the pool was heated, the local food and wine served were excellent. It is such a beautiful property, intertwined with herb scented walkways and excellently tended gardens and courtyards everywhere. Highly recommended. i have been telling all my friends to go discover this Marrakech gem!

This hotel resembles a garden of Eden, it’s tranquil , serene and beautiful. All of the staff go out of their way to help you and make you feel comfortable , we were so gutted to be leaving. Thank you ever so much to the staff at La Maison Des Oliviers!!

My mother and I stayed here for a week, and had a wonderful time. Since we do not speak French, the staff was very helpful in helping us arrange our excursions and get around town. The restaurant was very good, with huge portion sizes (you may want to split meals). Overall, we had a wonderful time in Marrakech and I attribute it, in part, to the hotel :) Highly recommend this hotel :)

Beautiful oasis. Lovely facilities and friendly staff.

Friendly & helpful staff with a good shuttle service. Food & drinks pricey and standard room very basic.

Once I arrived at the airport, the pick up I arranged with the hotel, wasn’t there. I had to call the hotel to arrange another pick up and had absolutely no apology from the receptionist. Omar, the driver said nobody told him even though I gave my flight number and time to the lady on reception. Omar was a lovely guy who is only too happy to help! The lady on reception was extremely cold and not at all welcoming. We were shown to our very cold and dark room. After unpacking, I decided to have a shower which had no hot water! The beds were comfortable and I was happy to see extra blankets as it did get pretty cold at night. We had to move rooms that evening, much to the annoyance of the staff. Dinner wasn’t pleasent (I tried twice) and had no atmosphere in the restaurant. I did however enjoy the lunch by the pool and went to a restaurant nearby called Bladna (10 min walk) for dinner. The pool area was pretty and the sun beds were comfortable. The bonus to this hotel is the price. Aziz and Mustafa on reception were helpful and it is a pretty place to unwind.

We were a bit concerned as we approached the property as the surrounding area isn’t very nice - looks like it’s under construction but that work is not progressing. However, once inside the gates the hotel itself is charming - very traditional and beautiful - so don’t be put off by the local area. We only stayed one night but had a very pretty room with a little table outside. The evening meal was wonderful and included in our half board rate. Breakfast was ok but more staff would have been a good idea as the one waiter seemed a bit over stretched and the buffet wasn’t topped up often enough. We would definitely stay again - hopefully in better weather as the room was a bit chilly. I think it would be wonderful in Summer as the gardens and pool looked beautiful.