Americas Best Value Inn Horseheads

Absolutely nothing

The room was very dirty. The “breakfast included” did not exist. The parking lot was very dark and felt unsafe. The tub was dirty, the mini fridge was unplugged and didn’t work. We reserved two nights and did not return for the second night.

The only thing good about the property was the locating being 30 minutes from the Watkins Glen Raceway. That’s why I picked the place. It seemed like a good price for the race weekend compared to in town motel/hotel rates.

Do I have a character max here??? The entire building is FILTHY. I understand it being an older structure, but when is the last time it had a deep clean? How is it still operating? It seemed more of a place to live for most people rather than living on the streets than a motel for short stays while visiting New York. And those people staying there were not considerate AT ALL of those staying in a room while visiting the state. Two rooms down from us blasted their music whatever time they felt like it, even at 5 in the MORNING, shouting, slamming doors. It was almost impressive how much noise one person could make at a time. Outside of our room, the halls had a horrible stench, obvious smokers, which whatever, but does staff even try and make the place smell good? No air fresheners, didn’t seem ventilated well at all, hallway carpets dirty and probably holding in the stench. The stairwells, (minus the mud because of weather) were gross. Stains, markings, gum. Inside our room, carpets stained and dirty, markings and dirt on the walls, dust EVERYWHERE. I could walk up to pieces of furniture, swipe my finger and pick up thick dust. Dirt and dead bugs along the window. Dirt and grunge within the bathroom floor. We had half a bottle of shampoo/conditioner so they weren’t replenished. And because of how gross the room was, I felt like I needed a second shower after I got out. Maybe the bed sheets were at least fresh.

Staff was very polite and gave ammenities when needed.

No breakfast. Blaming it on covid. Everyother place we stayed during our travels had breakfast. Should not show as an offering on website if they are not offering.

Absolutely nothing

Not clean at all, Suffocating room with mould smell all over We did not even use the bath tub it was such bad .No clean at all. They had removed fridge and microwave from one room and other room has two fridge one is totally filthy

La ubicación

El baño se tapó, no es real la reserva con el precio

Bare minimum hotel. No breakfast as stated.

Not sure if I now have positive thoughts about the property. Probably one of the worst stays ever. While the bathroom looked like it could use some serious cleaning, maybe the only decent thing was the bed - was clean, as far as I could tell, and it was comfy. Just needed a place to sleep, and didn’t have other choices, so this is where I ended up.

Almost everything. Just not clean. The bathroom was really pretty bad. I had to ask them to give me a clean pillow, since it looked like it wasn’t. The front desk person did try to help with that request, but beyond that, not anything positive I can say about this place.