Hilton Garden Inn Elkhart

Very nice lobby and breakfast area. They have many snacks and some meds available too. The rooms are nice and clean and are traditional hotel rooms in style and size. They are clean and comfortable but nothing fancy. They allow dogs but they have a 50 dollar pet fee

Very clean staff was very friendly

It was great experience

It just seems like the property is getting run down and needs capital improvements and maintenance upgrades. Shower fixtures, tub and bathroom sink faucets. Caulk around toilet was done by an amateur.

Great

Manager was rude when checking in. Key card did not work had to make 2 trips to get it fixed

Great stay in the whirlpool room! Reasonably priced and across from the pool and fitness center! Wifi wasn't great, had trouble connecting Xbox to the wifi, loved the smart TV on the room, just wish I could choose which streaming services are on there.

Reserved 2 weeks prior a room with 2 queen beds. They did not reserve the room and only had 1 room with a king bed. The front desk worker figured, since we didn’t have kids, it was no big deal. I stated I reset he room 2 weeks before as, sleeping with a Great Dane dog, is tolerable when the dog sleeps on a queen bed, plus one person sleeps alone. They offered no apologies, no sorrys and now way to resurrect the problem. After a contentious circle of debate, I left and sadly this was not investigated. Won’t stay here again.