Comfort Suites Copperas Cove

Clean

Simple and comfortable

We had a good experience. The staff was friendly and nice. The room was very large. The beds were very comfortable. The room and sheets were clean. The bathtub had a rust spot and drained slowly. The breakfast was OK, not great, but comparable to similar hotels and there was plenty of everything.

Fabulous gathering and experience during our family/friends eclipse stay! We traveled from Texas, Alaska, and Washington for this event. The suite rooms were spacious for couples and a small family with two youngsters. The refrigerator and microwave were a nice plus for our stay….As we bought our own food in preparation for lack of food availability. Across the hotel parking lot is a Super Walmart that was well stocked! A huge breakfast and gathering area was also available for our evening meals. The kids loved the Texas shaped waffle iron! Indoor swimming pool a big kids draw too though not heated. Housekeeping great! Rooms tidy and everything functional. The location is off the main road, so the room was very quiet. But the biggest plus? THE STAFF! They really supported our eclipse event. We set up 5 telescopes in unobstructed parking lot and had perfect viewing! Mother Nature helped! The hotel provided snack bags, freshly baked cookies, eclipse activity brochure….Staff managed to breakaway and join us for the moments of the total eclipse. All in All an enjoyable and successful reunion….much thanks to our stay at the Comfort Suites! Kudos to the entire staff!

The breakfast is good but less choices. Front desk is so nice and courteous.

Second worse hotel stay in my entire life. This hotel should be classified as a motel 6/8 because it is definitely not a hotel. For $117/night disappointment is not the word. Family and I stayed here back in December and the stay wasn’t great. I decided to give this place another try since there aren’t that many hotels in copperas cove. The first time we stayed here the heater didn’t work in one of the rooms where my elderly mother was staying. We didn’t know the heater didn’t work until late evening when my mother tried to turn the heater on. Instead of getting someone to come fix the heater, they offered another room but mind you earlier in the day we had asked for extra blankets and I was told that they were booked to capacity and they couldn’t spare any but all of a sudden they had vacant rooms to offer. The second time stay was even worse. The room was filthy filthy filthy. My daughter took the blanket off the bed to sleep and what we found on the mattress was the nastiest thing I’ve seen in any hotel (look at pics). There are no phones in the room so you can’t call downstairs unless you use your personal phone(very weird for a “hotel”). Then the next day upon returning to the room, someone (guessing a maid) had came to the room and made one bed but no other beds were made which really appeared very suspicious to me because who does that. I called the front desk and of course they couldn’t explain it. l will NEVER EVER stay here again. This place is a disgusting mess.

Very peaceful staff professional to the definition.clean and smell good

This property has big bugs, staff was slow responding and the service was awful. No maid service,

Nice hotel.

Property seemed old, even though parts were updated. The carpet in the room was stained and dirty. The toilet constantly ran, and had rust stains in the bowl. Space of room was good. But poor amenities.