Fireside Inn & Suites West Lebanon

My favorite part of this stay was leaving.

This might be one of the worst hotels I’ve ever stayed in. It says it’s a 3Star. Maybe when it first opened. I chose it bc it was so close to the municipal airport and I had an early morning flight and we had arrived late having taken a car service from Burlington. The photos at least implied cozy. But the sofa and fireplace are right next to the entrance. It’s not cozy. But that’s nothing compared to the dirty carpet that still had food scraps on it, the pillows looked so dirty I didn’t use them, the sheets looked clean (other than the pillowcases), the carpet was so gross I wore my shoes, the toilet had condensation covering it so it was always wet, (the entire thing.) my daughter showered and the whole bathroom became wet, condensation dripping from the ceiling, the walls were so thin I could hear every noise, cough, sniffle from the nearby rooms, the pool area is noisy and you can hear everything, the bathroom shower wall had a pubic hair half way up the wall, there were cracker bits and debris left along the base of the dresser, the plugs were loose so the chargers wouldn’t stay in without being propped up….Overall, it was just gross. We arrived pretty late and were leaving at 6am so I just swallowed and disinfected myself once we got to Boston. Never again. There are other options a little further away that are newer and so at least there’s that. If I’d had a car, I’d have slept in it. Now, the front desk person was nice when we checked in. I asked if there was a taxi service to go to the airport. She said they offered a shuttle but it didn’t start until 7am. So, she gave me several business cards of potential car service options, which was so helpful of her. I think if this had happened on a different night, I might request a new room. But this wasn’t a one off. The whole place was dingy dusty musty. They need a full revamp of their cleaning protocols, quality control, and need to put at least a little money into improvements.

It was a perfect location. The lobby and fireplace were a nice place to sit before retiring for the evening.

I lived the lobby and pool area

The hallways and areas were not totally clean just mostly ducty and outdated

Nice older, well-kept hotel. The staff was very friendly and informative. The rooms were clean and enjoyed the fireplace and massage chair in the room. the lobby was nice with the wood fireplace which goes on 24-7 and seating area. The free coffee was actually pretty good. The included breakfast buffet was good especially the waffles. The heated pool was nice to use during winter months and did a sleigh ride nearby which we enjoyed. Would definitely come back again.