De Vere Cotswold Water Park

What a great place. All staff were super friendly, our lakeside room was just perfect and will definitely recommend to friends / family. Excellent value for money - will definitely be returning soon

Came here with my daughter for a spa day. Great treatments, pool area nice but no hot tub. Sauna and steam room nice, nice relaxation room. Pool was busy and quite cool. Afternoon tea was nice.

I have had the best day out. The staff were very attentive and I can’t wait to visit again. Melroy especially his cocktails were outstanding and Caridon Silroy and Lily for looking after us for the whole evening!!

I wanted to shout out the amazing Nelio who supported us during our stay. Our 1 year old pup fell in love with the lovely dog bed provided in the room and Nelio ran around to find us one we could take home with us. Our dog has absolutely loved it at home and we are really grateful for all of his help! Our stay was really lovely all round. The spa was great, food nice and rooms comfortable and clean. Thanks so much!

My family booked four rooms to celebrate my parents 40th wedding anniversary along with a meal in the brasserie. The Brasserie menu is somewhat limited but the food was pretty decent. Good buffet breakfast and the Sunday roast at The Boathouse was very good. The bar is nice with decent beers, good cocktails but seating area felt too small for the size of the hotel and there’s certainly a lack of seating. The parents opted to upgrade their room to a deluxe lake-view room which was nice and modern, spacious and bright with access to the shared terrace. The three other standard double rooms were very poor for a four star rated hotel and we’d expected better from a Devere branded establishment. Our room, although spacious and comfortable enough was basic and definitely showing signs of its age. The room was stuffy and stiflingly hot with no fan or AC available, I had to turn off the radiator during the night and couldn’t open the ground floor window as the handles were locked shut (one was actually broken). Our room was unreasonably hot and poorly ventilated. The window frames were mouldy. The small TV did not work/turn on, checked plug etc. We were woken up by barking dogs outside our room early the next morning, thought I’d woken up in the kennels. We’ve stayed in budget hotels that are better than this for less than half the price. Seems you are paying a premium based on location only rather than high standards. Our bathroom was a bit dilapidated, after flushing the toilet the cistern continued emptying into the bowl as the plunger was stuck. We reported all these issues and expressed our disappointment with our room to reception which seemed to land on deaf ears with no solution offered except that ‘we’ll have maintenance take a look’. Overall, a beautiful location but for the amount of money that we spent collectively, we had expected better and were left disappointed. The templated responses to the previous negative feedback here indicates that the comments are not being taken onboard by hotel management.

Stayed in apartment 636 really awful. Wasn’t clean full of cobwebs bedroom was dark and dingy shower was coming off the wall which we couldn’t use luckily there was another bathroom. Furniture outside was slimy and wet couldn’t sit on it. Holes everywhere plaster coming off in front room. Tried to change room when we arrived the duty manager attitude was disgusting basically said tough no other rooms so we asked if we could just not stay and be refunded and she said no you won’t get a full refund only partial. The views and wildlife were lovely but u couldn’t walk anywhere as it was muddy and flooded. Spa was overcrowded with no treatments available. Breakfast was like a cattle market really busy and the hot food was really bad. Coffee out of machine cold. Overall we paid a lot of money and was really bad wouldn’t return !!! Don’t waist your money place gone downhill to say the least !!!!!

I had a lovely two day way just taken time out just to relax food was excellent room was excellent had a view off the lakes cleanliness off the room was excellent did not have problem with noise levels

Our stay was amazing from start to finish. We were greeted at check in by Caitlyn and she was so lovely and knowledgeable with showing us the map and how to get around the hotel, we arrived in our room with the perfect lake view and also got surprise treats from the team. The leisure facilities were great with an indoor pool, perfect for all weathers. Overall, we really enjoyed it and would definitely return especially in the summer!

Great experience from Ruby in the restaurant very attentive and kind, Jemma and Melroy behind the bar make incredible cocktails. Check out with Euan was super easy and quick. Couldn’t recommend Cotswold Water Park enough. The duty manager Kirsty was always seen and helping with busy periods- even Hannah and Liz from their HR team helped me with my luggage and when I got lost on site🤣. Overall very attentive staff and great service- incredible place and views!!

Wonderful stay, amazing service from all the staff everyone was so friendly