Hanalei Bay Resort

We ate lunch at 1 Kitchen with a gorgeous view of the bay from our table. The food was good although a little pricey. Service was excellent. Be aware that you have to use valet parking at this resort and they charge $20 for it. No complaints just be aware that this is an expensive resort with prices above average whatever that means in Hawaii.

Absolutely beautiful place to stay.

Nothing

Location, pool, restaurant was good.

Room smelled very musty on arrival. Had to switch rooms for a night so they could clean the air conditioning. This helped, but still all rooms we were smelled and this wasn’t the case on our condo on the south coast. I think carpet in our primary unit was old and an issue. Staff was helpful and polite but did not offer any support like drink vouchers, discount etc for the large inconvenience.

We stayed in unit 7202. The location was okay - but the beach is a very long 10-15 min uphill/downhill walk. The condo we stayed at was filthy - extremely dirty and the service was awful. There’s no parking near the condo - you can get a golf cart to help deliver your luggage but you must pay $10 for tips every time, in addition to daily parking you are already paying. They also run out of parking spaces every night and suggested for you to use valet parking instead. There’s additional resort fees and check-in fees too.

Le site est très joli notamment l'espace piscine La proximité avec une petite plage pour le coucher du soleil est top Le supermarché proche permet de s'approvisionner pour manger dans son lodge

Les cottages sont vieillissants, sombre et mal insonorisé Le prix des consommations notamment au café sont assez élevés Un peu éloigné de Hanalei et de la zone des foodtrucks

We stayed in a privately owned ocean-front 3-bedroom unit which was wonderful with a mind-blowing view of Hanalei bay and the surrounding mountains. Nothing but praise for 9101,2,3! The resort itself is beautiful, but it is a little daunting to get around. Two of our party have walking disabilities, so we had to call for a golf-cart anytime we wanted to go to the lobby, restaurant, or beach. The staff were very kind and prompt in helping us this way, but we hated to have to keep asking. The beach is a small but nice one with plenty of shade from a large tree. We used the restrooms and bar nextdoor at 1Hotel, and fortunately our condo had chairs and towels for us. Our only complaint was that the coffee/gift shop was never open during our stay, and the bar/restaurant is only open during the evening and you can't take drinks to the pool area. The pizza restaurant was okay, and in a beautiful large space that I wonder why they don't use for the main restaurant. The "Happy Talk" restaurant/bar is smaller, and while the food was fine, and our server was very nice, the music was SO loud that we could not have any conversation during our meal. The biggest problem though was the very rude young man working the host station. He took several attempts to get our phone number right for the wait list, then we told him we'll be waiting in those chairs 10 feet away. An hour passed with no one else around, and when we finally asked what was going on he said that he had sent us a text but since we didn't answer he took us off the list! I pointed out that there is NO phone service in that lobby area and that we were sitting RIGHT THERE, but he just shrugged and said "oh well". Once we got food it was fine - nothing special, and there are very few choices if you need gluten-free. If you can get one of those premium view rooms, by all means stay at the HBR, but you might want to stock up on supplies so you don't have to leave and come back too often!