Hanalei Bay Resort

The rooms were spacious and it was great to have 2 full bathrooms. The bed in master bedroom was very comfortable. The sofa bed is OK for kids but not very comfortable for adults. Kitchen was well stocked with pots and pans. The restaurant on site had a great vibe in the evenings for dinner or drinks. The larger pool on the property was good and staff on property were friendly. The property had lush green surroundings which was beautiful but also led to some challenges as noted below.

The following issues led to us not enjoying the property as much as we had hoped to. Our room was on the lower level (need to take 3 flights of stairs down to the lower level rooms); one of the bathrooms had a very strong smell of bleach when we arrived, the next day we understood why—it was likely to cover up the smell of sewage in the master bathroom. Given the lush greenery outside there were mosquitoes at night and no spray or electric shock bat available in the rooms. While we appreciated the starter set of toiletries provided, it was not sufficient and wasn’t promptly stocked upon request. The gym was very small for the resort of this size. No in-unit washer and dryer available.

I wish I could stay for a few more days.

Our room was very nice. Loved sitting out on deck. Nice swimming pool. Enjoyed the bar in the evening.

We were quite surprised by the $50 check in fee. Also we paid $25 night for parking and 2night when we came back from dinner, we had a hard time finding an open space because the locals are there parking for free.

Lots of amenities and great staff

Very nice and well taken care of place. Their restaurant Happy Talk needs help though. Have the buffet breakfast at Hotel 1 next door; awesome. The pool and hot tub was very nice and their hours are 9am-10pm, why are the tennis courts open a few hours earlier and not the pool? It would have been nice to get a swim in before we left for the day.