Cambria Hotel Akron - Canton Airport

The room was decently clean and spacious.

All the facilities, I.e. pool, restrooms, dining were disgustingly dirty. Pool area had slimy floors, tables had old food all over them, and the pool smelled extremely strong of chlorine, burning everyone’s eyes. The public restrooms on the lobby floor had fecal matter sprayed in some stalls both women and men’s. Dining area tables were not wiped down. The saving grace was that the room was decently clean. This was a Sunday night when the hotel was empty and a cleaning crew should have been there to clean after the weekend. I would never recommend this hotel to anyone.

Large suite

Horrible shower. Almost no water even with most other guests gone.Loud highway noise.

The staff was great, comfy bed, easy access to the highway and airport shuttle.

N/A

When I didnt get to show up until 330am an the wife an daughter were sound asleep. 😂😂😂😂 on a serious note everything was great

I had to cancel my reservation due to an emergency medical procedure requiring hospitalization, and the way this was handled was unacceptable. I contacted Cambria Hotel property management to explain my situation and to see if I could get a refund because the room was not refundable. Cambria Hotels property directed me to Hotels.com. I contacted Hotels.com and explained the situation. A representative named Alex told me an exception would be made I was repeatedly bounced between the Cambria Hotel property, Hotels.com, and Expedia, with each one refusing to take responsibility. No one offered a real solution—just constant back-and-forth and confusion. When I finally spoke with someone at Expedia who tried to help, I was promised a follow-up call within five minutes. That call never came. Hours later, I was still left with no resolution. The lack of communication, accountability, and basic compassion—especially in a medical emergency—is inexcusable. I would never choose to do business with a company that treats its customers this way. All I’m asking for is a refund for the two bookings. Times are hard and that’s almost $300.