The Old Golf House, Sure Hotel Collection by Best Western

After checking in we learned that the property had previously (and possibly currently) was used to house refugees and was currently being used to house some very unsavory characters who were under investigation by the police. While the hotel staff were pleasant, the people hanging around the reception area were very sketchy and made the place feel dangerous. We stayed for three nights and the threat increased with time. I expected more from a Best Western and would not recommend that anyone stay here. I will certainly not stay there again.

Great friendly and professional staff and good location with plenty parking. Bedrooms spacious but very dated. Overall good value

Lack of restaurant

The exceedingly friendly and helpful staff were the only shining feature on our visit to The Old Golf House. The décor is very outdated and is in desperate need of an update. The shower pressure was almost comically bad, leading to us hardly being able to clean ourselves as only a small dribble came out of the shower head. This is a known problem that has still not been fixed. The breakfast was also quite lacklustre although this is to be expected for the price. Ample parking and good access to motorways.

The area

Hotel was clan and comfortable although the choice on the bar was limited and there was only cold breakfast - I think the kitchen was being refurbished but it was a good choice

The hotel is still being refurbished but no mention of this on the website. No kitchen so no food and no Hot breakfast. Nearly all the local pubs/eateries are closed Monday and Tuesday. The bar area is sparse and unwelcoming. No hot water on the evening so had to move rooms. Got 1 minute of hot water in new room before it ran out. Do not stay here

The staff were outstanding and so very helpful and friendly. The stay was let down by poor shower pressure. It was difficult to wash because the water barely came out of the shower head. If this can be resolved then the stay would have been outstanding.

Lovely hotel . Friendly staff. Very accommodating and welcoming. Nice room. Clean and good breakfast

Comfortable however the property looks tired and uncared for with old dirty looking carpets in communal areas. Also the bathroom though clean had a number of problems. The toilet is too near the wall. I am slender but a large person would have to sit sideways on. The shower was difficult to operate and totally lacking in power. The sink taps were also inefficient. Bed was comfortable however but the furniture is old and outdated. Staff on reception on arrival pleasant.