TownePlace Suites by Marriott Boise Downtown/University

The location.

We had no hot water during our entire stay! Discovered the issue at 1 am & called the front desk. When reporting the problem, the front desk clerk said “What do you want me to do about it. Flip on a switch?” 7 am that same morning, there was still no hot water. We then called the front desk again, and Darcy was very nice and called maintenance. Though, there was still no hot water at 11. When maintenance did come, it was while we were still fully checked into the room. Only accommodation was being able to shower in a different hotel room.

Really pleased with the location - across the street from BSU and 10 minutes from Ann Morrison Park and the Boise Green Belt - also with the size of the rooms, and most of all with the staff. Everyone is so friendly and helpful, and truly seem to enjoy working here and with each other which says a lot about the management!

Not sure who’s rating these hotels but this is definitely not 4 stars more like 2.5-3! Only 1 small bathroom mirror in the entire room - very hard to get ready when you have a couple of people staying in the room. Very outdated furniture and decor - kept running out of food at breakfast.

pretty place

Walking distance to the Morrison Center and easy hotel to get to.

Liked it all.

The property was very clean and the staff was very friendly and helpful.

It was our first time and will be our last at this hotel. We travel a lot for our kids sports tournament and been to TownePlace hotel many time at various locations along west coast. The room was dirty when we checked in. The hotel needs to do deep clean in the room. Dust on top of refrigerator, old popcorn under bed. Eww. We checked in the evening, tired from our flight, the lady at counter try to sell us the group rate booking for our swim team and forgot to put in Cleaning request. We stayed 3 night and zero room cleaning. Room near the road is noisy. Breakfast is below average compared to other TownePlace.

Everything was great - free and plentiful parking, decent breakfast, and hot tub available. The only issue was the shower could use a major update (low pressure and no hot water unless sink is running also). Would definitely stay again.

It had a full kitchen

It would have been nice to have a full length mirror