Best Western Plus Richmond

Location

Nothing, everything was fine

Decent breakfast. Comfortable-sized room.

Friendly staff, good value

Moldy smell when you opened the door. No shampoo.

Old hotel, but clean. No bugs.

Old hotel, as seen when looking at it. Small room. Elevator scary. Smelled like pot every time we opened our door. Would not stay here again especially for the price we paid.

Where location was.Shuttle services

No shampoo or soap or conditioner and tub was stain. Some outlets in lamps was working

Breakfast

Staff was disorganized, confused, and not helpful. The room was not ready after checking in. We were moved twice, ending up back in the original room. Holes in the wall and broken shower tiles. There was furniture piled up in the hallways. There were groups of men in the parking lot just below us playing loud music and drinking beer until about 10 PM. When asked about this the front desk person said they should end about 9:30.

Desayuno estaba aceptable tenían huevos y era variado

Está viejo el mobiliario y al parecer lo están cambiando así que en los pasillos de pisos superiores vez los muebles que van sacando de las habitaciones Mal olor en los pasillos algo medio extraño se sentía de olores La recepción nos alojó inicialmente en una habitación que estaba ocupada Nos entregaron llaves y al abrir puerta había maletas y bolsos dentro Luego reclamamos y nos enviaron a otra habitación

None

The place is outdated. I didn’t fell safe on the place. The parking lot have clients drinking outside at the parking lot. Bed wasn’t comfortable.