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9.4 / 10 Guest Rating

Hotel Sierra Resort Hakuba

14863-6 Hokujo, Kitaazumi-gun, Hakuba, Nagano, 399-9301, Hakuba, JP

Hotel Sierra Resort Hakuba - main view

About the Property

Recreational Amenities

Indulge in karaoke nights and take a refreshing dip in the seasonal outdoor pool for a memorable stay.

Culinary Delights

Savor delectable meals at メインダイニング, one of the two on-site restaurants, and kick-start your day with a delicious buffet breakfast.

Luxurious Accommodations

Relax in one of the 74 well-appointed guestrooms with top-notch amenities like pillowtop beds, deep soaking bathtubs, and complimentary Wi-Fi.

Book a luxurious mountain getaway at Hotel Sierra Resort Hakuba today for an unforgettable experience.

Facilities & Amenities

Meeting rooms
Fireplace in lobby
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Table tennis
Ski storage
Karaoke

Important Information

Check-in & Out

Check-in
Check-out10:00 AM

Property Notes

The seasonal pool will be open from July to August. Hot springs access available from 6:00 AM to 1:00 PM.The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file. Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9.4
Exceptional75 verified reviews
AI Summary

Guests highly rate the excellent onsens (private and public) and frequently praise the friendly, polite and helpful staff.

Categories

Cleanliness9.1
Service10.0
Location9.0
Room Quality9.7
Amenities9.9
Value for Money8.6
Food and Beverage8.9
Overall Experience10.0

Select topics to read reviews

L
LilisgSG
Verified booking
extended_group
Standard Room
Stayed in Mar 4, 2026

"Peaceful and safe stay at Sierra"

10.0

Lovely resort with ski facilities and tranquil nature. Love the snacks provided and love the tranquility of the place yet having everything it requires

Nothing at all

Helpful?
Y
YvessgSG
Verified booking
couple
Standard Room
Stayed in Feb 27, 2026

"Like the place, super employees, nice rooms"

8.0

Friendly employees, environment Nature

Wifi !!! Slow as in the 90s using a 56 k modem … Don’t expect to read news, watch a movie , send files Unacceptable to have a wifi so slow in 2026

Helpful?
J
JaimehkHK
Verified booking
family_with_children
Standard Room
Stayed in Feb 27, 2026

"Very Good"

7.0
Helpful?
J
JadesgSG
Verified booking
family_with_children
Standard Room
Stayed in Feb 23, 2026

"Exceptional"

10.0
Helpful?
D
DuncanauAU
Verified booking
extended_group
Standard Room
Stayed in Feb 22, 2026

"crap !!"

1.0

NOTHING!

We stayed at this property back in 2018 and we couldn't have said more about it, the staff where amazing and would bend over backwards to accommodate your every need. Well, hasn't that changed! this stay was terrible!! Rude staff horrible food! rooms not kept up to scratch. For an international resort at 2k AUS a night this place is a joke! they offer hardly any in house transport to the ski fields no dinner shuttle down into hukuba , we spent around 2k on ubers and taxis just to get around for dinners and to ski and board. All in all, a terrible show from Sierra hukuba even the staff no English at all! the last visit at least 4 staff members where bilingual and yes i get it we were in Japan , but let's not forget this place boasts being an INTERNATION RESORT! . If these guys are fed up with us whities don't take our money!! AVIOD THIS PLACE!!!! LIKE THE PLAUGE

Helpful?
S
SirilakthTH
Verified booking
family_with_children
Standard Room
Stayed in Feb 11, 2026

"Exceptional"

10.0

Onsen, family of 4 can live in the same room.

Bathroom in old wing is quite old.

Helpful?
B
BrianusUS
Verified booking
family_with_children
Standard Room
Stayed in Jan 27, 2026

"Exceptional"

9.0

The staff was wonderful. Initially we booked the Junior suite and the accomodations were old and dated. I noticed the suite across from me looked much newer and so they let me upgrade my next two nights to the newer suite for just $100 per night more. Once we did that, we had a much nicer stay. We were a family of four and the updated suite wasn't just nicer, it had a separate luggage room.

Originally the Junior suite was old.

Helpful?
J
JohnauAU
Verified booking
extended_group
Standard Room
Stayed in Jan 26, 2026

"A++++. Would stay again!!"

10.0

Absolutely stunning and rooms were spacious and comfortable!

Helpful?
A
AshleyauAU
Verified booking
family_with_children
Standard Room
Stayed in Jan 20, 2026

"Beautiful hotel, in a stunning location would recommend for couples. Public and private onsens were amazing!"

8.0

Absolutely gorgeous location, great rooms, friendly staff, always happy to help.

Travelling with teenagers, struggled with not having any restaurants / convenience stores near by for them to buy food. Only option was on-site restaurant which was a fancy one that was quite expensive & they were still hungry after their meal.

Helpful?
Y
YuqianusUS
Verified booking
solo_traveller
Standard Room
Stayed in Jan 12, 2026

"Exceptional"

9.0
Helpful?
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