RarinJinda Wellness Spa Resort

A little bit old amd noisy at night. Staffs are very nice. Spa is excellent

Overall, great experience. The staff, food, and facility were excellent.

The staff and hotel are wonderful!

The first room had many problems. Poor air conditioning, extremely poor WiFi. Shower water pressure not good. Cable TV bad. I asked for another room and they obliged. Second room had much better air conditioning. Better cable TV. Still had very poor WiFi. And shower water pressure still lacking. Overall the room looks beautiful. Concierge barely spoke English so I had to air my grievances and request with the front desk. The front desk was outstanding. The surrounding area was lacking. You needed to take a taxi or Grab to go into town. Breakfast area is across the street so if it’s raining you’ll get wet. Inconvenient. If it weren’t for the practically non-existent WiFi the experience would have been good.

I will try to be totally objective. This hotel has positives: 1) The room is beautiful. The dark tones blended very well. The bathroom is gorgeous. 2) The layout of the property was extremely well done. I believe all of the rooms have a balcony that overlooks the pool. 3) The front desk is very helpful. I felt bad for the front desk due to the list of complaints which will follow next NEGATIVES: 1) The first room I was given was on the 2nd floor. The air-con was mediocre. The room did not get that cool. The 3 lamps all require manual switches, which was inconvenient since all the other lights are control by wall switches. The cable TV was horrible. I know. I’m not here to watch TV. However, when it is pouring rain and you’re waiting for breakfast to open it would be nice to throw the tv on to pass a little time. The second room they gave to me addressed most of my issues. 2). WiFi is HORRIBLE. Even in my 2nd room it was better but very spotty during the night. 3) Location for the complimentary breakfast is across the street from the actual hotel. I’d rather not get wet crossing a street when it’s raining for breakfast. Breakfast itself was mediocre. Nothing stood out. Some of the “hot food” was lukewarm. I arrived there at the very start so there was no excuse for the food to not be hot. The breakfast staff was less than attentive. Buffet style should require staff that will take your plates before they start to stack up. 4) Concierge had poor English

I will try to be totally objective. This hotel has positives: 1) The room is beautiful. The dark tones blended very well. The bathroom is gorgeous. 2) The layout of the property was extremely well done. I believe all of the rooms have a balcony that overlooks the pool. 3) The front desk is very helpful. I felt bad for the front desk due to the list of complaints which will follow next NEGATIVES: 1) The first room I was given was on the 2nd floor. The air-con was mediocre. The room did not get that cool. The 3 lamps all require manual switches, which was inconvenient since all the other lights are control by wall switches. The cable TV was horrible. I know. I’m not here to watch TV. However, when it is pouring rain and you’re waiting for breakfast to open it would be nice to throw the tv on to pass a little time. The second room they gave to me addressed most of my issues. 2). WiFi is HORRIBLE. Even in my 2nd room it was better but very spotty during the night. 3) Location for the complimentary breakfast is across the street from the actual hotel. I’d rather not get wet crossing a street when it’s raining for breakfast. Breakfast itself was mediocre. Nothing stood out. Some of the “hot food” was lukewarm. I arrived there at the very start so there was no excuse for the food to not be hot. The breakfast staff was less than attentive. Buffet style should require staff that will take your plates before they start to stack up. 4) Concierge service is pretty much pointless. Their English was substandard. I needed to go to the front desk every time I needed help, which is why I consider the front desk a positive. 5) Management! I’m day 3 into an 8 night stay. I brought up my issues to the front desk at 7:30am on day 2 and they told me management would get back to me when they arrive at 8am. By almost noon I went to the front desk to inquire about the management’s response. They informed me the manager wasn’t even in town. Really?! To wrap up this review I honestly wanted to like this hotel. It truly is a beautiful place. I’m not completely pleased with the location (not exactly conveniently located to town) but I won’t mark it as unsatisfactory. However, there are just too many issues that will make the rest of my stay at the hotel enjoyable. If the rest of my stay wasn’t non-refundable I would be staying somewhere else.

Very good for everything

My third stay at this hotel. Good location, nice clean rooms and good value.

It is my first visit to Chiang Mai. A resort to me has pools, gym and activity rooms. Unfortunately, the pool and gym are small, and there is no activity for children. The good sides are: - Room is spacious and clean. - Staff are friendly and helpful. - Spa and massage are famous (but we did not go there). The good sides about Chiang Mai are that both transport and food are cheap.

Lovely large room with clean bathroom. Nice balcony with views over the pool. Room was cleaned daily and complimentary water supplied as and when requested. Pool was large but decking a little old and lifting in places. Staff were helpful at reception- no real issues. Breakfast had a ample selection and catered for gluten free when informed about allergy.