Oaks Queenstown Club Suites

Friendly welcome. Staff great. Our 2brm penthouse just perfect. Amazing views to lake and mountains. A very enjoyable stay. Disappointed we could not access the spa or restaurant due to the renovations. The noise from the renovations was minimal.

Great spot...quiet and handy to have a free shuttle to and from the city centre. Lovely spacious apartment with nice views. Our family of four really enjoyed our stay, room had everything you could need.

Mixed reviews when looking into the Oaks club suites prior to our stay so we were not sure. The accomodation is out of the main town however a nightly shuttle is available (limited seats). You can walk (~ 25mins) but we were hesitate at night and it was very cold anyways. 3 bedroom lake view suite was perfect for us all (4 x adults and 2 x children). Plenty of space and the views were just amazing. Room was a bit dated and definitely needs some TLC. Main ensuite bathroom had very little airflow so had a consistent mouldy odour. But the views from the living room while sitting by the fireplace made this an overall winner for us and we would stay here again just for that!

Stayed in a 2 bedroom apartment and it was excellent. The views are absolutely amazing and the apartment is great. Love the gas fire, comfy couches and full kitchen. All of the reception staff have been so friendly and helpful. This place is going to shut down soon for a major renovation, which it needs. I'm sure it will be absolute top shelf after that.

We loved our stay at Oaks QT. We had a 2-bedroom apartment with the spa outside which was great to use after a day on the ski slopes. The staff were always so accommodating, adding extra shuttle buses to the services if booked out, helping with booking activities and general enquiries. We would definitely stay again!

This accommodation was perfect for our group, two bedrooms with an ensuite each, very spacious and clean with incredible lake and mountain views. We arrived after 10pm and it had been snowing all day, our fire in the living room was on and electric blankets were also turned on so we were very warm. We walked into town a few times - the walk along the lake is so beautiful. Its on the bus route and a quick taxi or uber ride to town. Highly recommended for the layout, location, views and friendly service.

Thoroughly enjoyed my stay at Oaks. Staff was really friendly and housekeeping did a great job. The view of the lake and mountains was spectacular. Something out of a painting, I couldn't believe my eyes. Check-in and check-out were smooth. Staff checked us in early despite us reaching 2 hours before actual time. Thank you for making our stay memorable. One tip, take the lift down to level 1 for the Lake View. Trust me you won't regret it !

The view and the spa was amazing, but the inside was a disappointment. Inside felt, dated, dirty and cheap. The fabric on the couch and dining tables were cracked and uncomfortable to sit on. The blankets had another persons hair on it, and the overall wear and tear of the place was shocking. Considering this was booked via “Luxury Escapes”, the expectation was high. There are a lot of things that I could highlight as negative but I feel as if they are obviously identifiable within the room itself.

Super mediocre hotel. The photos do not look the same as what I got. Misrepresented and very disappointed. Was promised a lake view. Got a view of the stairs instead. The carpark is also super steep. If I had known that they would give me a room without a Lakeview I would not have booked here.

The photo of the room I booked was nothing like the room I was provided. It was dark and the fixtures / decor where not of the same room. The supervisor, realising this, provided me with a refund and I stayed at a different hotel. So thank you to the supervisor for doing that for me