Lev Yerushalayim

Excellent location Hotel is not being maintained and the air conditioning was not working

The room was very run down and did not look like the pictures at all. Great location though.

whatever you pay is too much ! what is good - not sure to be fair, this place is a dump, my room was a building site and filthy, the staff apologised and said " what can we do that is all we have" the staff to be fair were nice but all else was just unacceptable for any hotel

Very good location if you want to go any place, bus .. all available for you

If location is your primary POI, then you can't go wrong with Lev Yerushalayim. It is at the corner of Ben Yehudah Street and King George, which is Ground Zero for all the kids and tourists. Easy 25 minute walk to the Kotel or Meah Shearim, or a bunch of other places. It is as central as can be. HOWEVER, the hotel itself needs work. It is in dire need of a refresher, which, to be fair, they are in the process of doing. Our room was old and worn. Functional for what we needed (which was mostly a place to sleep), but not anything I would write home about. There is some construction going on to spruce things up, which is a good thing, but didn't help us any. They offer some meals at outrageous price, which I was told (by the hotel staff) to avoid at all costs, so we did. Only a hundred other places to eat right outside the door. Overall, it was a good enough place to sleep, but don't go looking for anything else. It's not the plaza.

This is a very old property. Room was dirty. Missing tiles in the bathroom. Sticky floor, hair in the bed, dirty sheets. I would not recommend this hotel to anyone. Location is great. Walking distance (30 min walk) to Jerusalem old town.

Overall, while much is attractive, and they have recently made improvements, unfortunately their apparent lack attention to maintenance and keeping things working, fixed,… is sad and beginning “to show”. While overall staff is very good and responsive, we couldn’t get our tv working, original help was hard to get and wrong and it took two visits and several hours to “get it right”

Although this hotel could use some updating what bothered us more was how unhelpful the staff was. The hotel was either running heat or air conditioning and so there was no ability to control the temperature in our room. The only other option was to open a window and there was noisy construction outside all day from early in the morning. Needless to say, it was not a restful trip.

Over the years, I've stayed at Lev Yerushalayim a couple of dozen times.  If you're looking for luxury, this isn't the place.  But if you want a hotel that's just three blocks from the exciting Jewish shuk (open air market), as well as the Ben Yehuda Mall, and smack dab next to a slew of key bus routes, this is it.  It's also nice to see, post-covid, the return of tourists at the hotel.            However, performance at Lev Yerushalayim, as always, is hit or miss.  On my latest visit in November 2022 (2 nights, then 1 a week later), there was no heat in the hotel on my first two cool fall nights.  On the go-around, there was heat.             The bathtub shower continued to be a problem on the first two nights.  Contrasted to my visit in June, this time the flexible shower hose had a hook so I could stand underneath.  But -- the plastic shower guard covers only 1/3 of the tub, so showering meant huddling in the front of the tub to avoid water running onto the floor.  Lo and behold, on the second visit a week later, I was assigned a room which had a plastic shower curtain around the tub in addition  to the shower guard.  Why this simple workaround couldn't be done in all hotel rooms is beyond me.              I normally have no problem accessing my hotel room in LY.  But on my second visit, the key spun around and around in the lock, not opening a thing.  I had to get the desk lady to come up, try it herself, and give me a key card.              On my first room this time, the tv worked well, getting many dozens of stations.  But on the second time, the tv turned on but got no stations. Bummer.              I'm grateful for the microwave in the rooms, but on the first two nights my microwave had a broken handle.  Could have been fixed.  Bottom line: mixed bag. Decide what's important for you.

Great to be near Ben Yehuda Shopping District and near Mahaneh Yeudah Market. Easy walk to Jaffa gate and the Old City/Kotel