Lev Yerushalayim

Parking? No true no parking on property and if you arrive on Shabbat no one can help you on check in answer phone etc no help for indicator, plus property condition is poor

Old smelly

Horrible. We stayed here on previous visits (the last time in 2016) and found it plain but adequate for the price, and a good location. But after this visit, you could not pay me to return to this place. The day we arrived, one half of our bed had a bottom sheet which was too short to fit the mattress. There were 2 bath towels, and no other towels for hands or kitchen. Despite going down to ask at the desk, where they gave me towels, we had to find cleaning staff ourselves on a later day, and request a sheet which actually fit on the bed. The room was dirty- walls, light switches, sinks, surfaces. The bathroom counter was too big and left too little room for the toilet - the seat of which came off and my husband fixed- and no place to put the toilet paper except behind so it hurt to reach. The bathtub drain back-flowed up the floor drain flooding the tiny space. A light switch by the bed didn’t work. After complaining for a few days WE found a different bulb to try - but the light never worked and the desk never explained it to us. Maybe because the room’s phone wasn’t connected to anything. That we discovered after trying to call the desk to complain about being woken up by youngsters screaming up and down the hall banging and slamming doors and walls, despite our requests for them to be quiet. This happened more than once.

the lift and passages had a most unpleasant odour...front desk said this was related to the underground garage and some AC ventilation odour. Room was fine tho, basic but comfy enough and good value for money

This run down hotel is wonderfully located close to Ben Yehuda Market and city center, and room was spacious. The room was old and looks it as it is poorly maintained. There was a maintance issue that was resolves as we arrived, but cleaning staff was no longer around to clean so shower was left half cleaned after it. The kitchenette had no utensils or pots, so you cannot even slice a fruit from the market, let alone cook or eat something more than a tea. The staff was nice but it makes no sense that there was no maintenance person to help with a light that we found that didn't work at 17:00 pm.

It was so dirty House keeping never showed up despite us requesting for them to come. Some of the people at the front desk are very nice and some make things so difficult

You get what you pay for. It’s a very budget property. But unfortunately not well maintained and the smell can be overpowering.

The staff is so nice and accommodating. Helpful with directions and very kind to let a guest of mine stay. Price is terrific for their location, a suite room, though not fancy is so advantageous. Location is across from Ben Yehuda and around corner form Machane Yehuda. buses and tram are steps away.

Had to change rooms 3 times. First room had someone elses clothes in it and no bed sheets. 2nd room same night as arrival no safe. Shower was broken and place literally falling apart. Slept there that night hoping to change next day. 3rf room adequate but missing bedsheets and safe broken this room came after long confrontstion with front desk