Americas Best Value Inn & Suites Hempstead Prairie View

Reverse, seeing the photos of the hotel on the website. It looks nice. And looks clean and looks comfortable. It also looked like there was breakfast. Had all the machines and abilities to do so, but they do not serve breakfast. They do not unlock the door and add it to it. Whenever you get there they will sit there and discuss with you about finalizing your payment and as soon as you have payment done by car. And he accepts the room's where it is paid for he then afterwards will pull out a paper slip for you to find out and charge you an extra $50. For a security deposit people myself being homeless? I spent every penny that I was able to acquire that day on that room online. So whenever I got there and was charged for the feet of the room and then after my money was taken, then I was asked for a security deposit towards it. Now, if I was to ask for my money back. It would take 7 business to 10 business days. And I would be screwed on having a place to stay for the night and be back in my car again. Overnight sweating, no shower. All that stuff horrible I was on The Verge of an anxiety attack. But after a little trade was given for the. Security deposit which the trade was worth much more than the deposit. And then put us in a room with a bunch of broken items that I fixed myself to make sure that whenever he went through, I could get my volleyball's back.There was always attitude.I would walk up to the window and I would push the button for to get service and he would

Well, for starters, he issued me a card and I was locked out of my room three times which caused a major inconvenience and couldn’t go into the room for 30 minutes or so and then also the faucet in the bathroom area water would barely run and this Spicket or faucet in the bathroom was barely hanging on, so it’s definitely need some repairs and work done

The price is reasonable for this area.

The furnishing is very old and outdated. The bedding appeared to be clean but has cigarette burns and stains on it. Only one bug was seen on my last day but it appeared to be a roach.

I had to go to a different room because their couch’s was nasty

Pool was green, lobby was locked (had to ring a bell for service - this was at 9a in the morning), no breakfast due to corona virus?

The workers are very rude… from check in until check out.

Our stay was an overnight stay in Hempstead the room was in fair condition and cleaned but I did wipe it down myself, The problem we had was the people above us they got really noisy about 10:00 at night I couldn't take it anymore so I called front desk about 10:40 they did call them because about 10 minutes later they did get quiet but although they did get up about five the next morning being noisy again until they checked out, we got up and left about 8:00 am. But overall it was an okay hotel.

We were treated as if we were prisoners here. The owner of the hotel just walked into our room uninvited. They talked down to us as if we were stupid. BEWARE OF THIS PLACE. I specifically asked for an ADA room but didn't get one. At check in, the lady said they don't have those type of rooms. The owners walk around and stare at people. Several people said they'll never stay here again and neither will I. And if Hotels.com doesn't start reviewing these places then I will start using another service.

Property is nice, rooms are clean. Pool was dirty and green.