Americas Best Value Inn & Suites Hempstead Prairie View

Attendant kept asking if I really needed 2 beds. I assured him that I did, but he still asked again. Room key was deactivated the second day, so I had to get with the attendant to fix the issue. Stains on sheets and shower curtain. Baby roaches in microwave. Small roach scurrying around on floor. Would not stay again.

They charge the total when you check in. When leaving a day early they will not refused the night you didn't stay.

Did not stay for the night. The sheets were dirty.

Power was out when I tried to check in. Couldn’t. Internet was never operable. Shower handle came off in the tub. Outside lights did not work until about 830 pm. Fire alarm went off at 6am. Lobby not open for some reason. Had to check in via a drive up window like McDonald’s.

When getting ready for bed I noticed stains on the sheets. There was a huge stain on the fitted sheet and red spots on the flat sheet looked like they had not been changed. There were also dead cockroaches in the mini fridge and bathroom.

Everything good

Generally, it was fine. Twice toilet tank would not fill also the bathroom light would shut off after about 5 minutes. But the service was good fixing the issues.

The check in was terrible. When we returned to the room later on that evening, people were hanging around on the stairs. The sofa in the room had stains on it, as did the sheets on the bed.

It was nice a clean, but the pool was closed and there was no breakfast.

Upon arrival the lobby area was locked and all check-in had to be done thru a window. The linens and towels were all stained yellow, brown, black stains. Beds were small and mattresses were only about 6 inches thick with no support like sleeping on a couch. TV only had a few basic cable channels unlike advertised. The next day we tried using the pool but it was pad locked and water looked filthy... There was no breakfast whatsoever as advertised. We stayed 2 nights and housekeeping never came by the entire stay. We expected to at the very least come back to the room the second night to fresh towels and empty trash bin. This is a $30 motel at best no where near the $175 for 2 nights that we paid. If we had known the pool was not open we would have drove 10 miles to the next one since it was 99 degrees for those 2 days.