The Arrabelle at Vail Square, a RockResort, by Vail Resorts

Great location, staff was wonderful.

The bed was very firm, not what we are use to. So it was not the best nights sleep.

Beautiful architecture. Great staff. Valets and reception were very responsive.

Hotel restaurant was closed and construction began in the lobby during what as apparently off season. Hotel management was flexible in accommodating. Pillows were lacking any support and foam pillows were too hard.

My husband and I like to get away every fall to Vail, just him and I (without our kids). The last time we stayed at the Arrabelle was two years ago, when it was amazing. It has changed since then. We just got home from two nights there, and I wish we would have stayed elsewhere. I was so looking forward to the big delicious breakfast, the delicious cookies they would set out for guests, the 24 hour coffee bar, the sparkling water machine, etc. All of that was not to be had on this visit. I didn’t realize until we got there that the usual buffet breakfast, which was so good in the past, would not be offered, as the restaurant was closed for renovation until the middle of November. They did offer a complimentary breakfast at The Belle, which was cute, and good, but not what I was expecting. You get a coffee or other drink, a breakfast sandwich, and a pastry. I wish that would have been more clearly communicated. Also, we were looking forward to watching some movies in our room, but the screen mirroring wasn’t working. There is a free movie program, but the choices were not very good. There wasn’t any way to access Amazon or Netflix. I called and they told me they should have the screen mirroring working by our second day, but that wasn’t the case. Had to just watch our movie on our device. The Arrabelle was clean and pretty, but it just didn’t have all the extras it used to, and was lacking a few things we were expecting. For our annual special getaway, it turned out to be a bit of a disappointment for us.

I visited The Arrabelle in October for a corporate retreat, and we had a fantastic stay. The hotel team did an excellent job hosting the event and making the entire weekend seamless. I brought my husband, our one-year-old, and my mother to help with babysitting while we attended dinners. Lauren Skidmore went above and beyond to make sure our room setup worked perfectly for our family. She even arranged a crib and special amenities for the baby. The entire staff was kind, responsive, and attentive throughout our stay. Thank you for such a wonderful experience, we’ll definitely be back!

Great location with a friendly and helpful staff

Was great during fall season

Always a great place to spend a few fall days. The property is great, room upgrade was amazing and the staff were all so kind. This may be a recurring fall trip for us.