The Juliet Hotel

The location is wonderful but everything else is lacking! The sauna wasn't working, the hot tub didn't heat, the smoking area was locked. The only time we saw a receptionist was at check in. We were unable to contact anyone as the voice mailbox is full. The sheets had makeup stains, towels had holes, our shower head wasn't connected completely and sprayed water all over the bathroom.The soap that they provide is definitely not like what is described, it was a bar. I was able to fix it but I shouldn't have at to. There was no breakfast.The elevator was also missing a tile and several were loose.Overall the room was lacking based on the photos below.Our room door didn't shut unless you actually like leaned into it to shut it all the way. Our checkout was at 11:00 but at 9:00 room service tried to come service the room while we were still there. To be fair on that part though we didn't have the Sign out, but they didn't actually knock loud enough for us to realize it was someone at our door so they opened it 😅.

It was a great experience. We live in Lafayette but decided to have a getaway for a night of downtown Lafayette experience and the Juliet was absolutely the cherry on top of the sundae!

We absolutely love the location and the quaintness and historical vibe of the hotel. We have been going once or twice a year for about 4 years when an event brings us to Lafayette or we just feel the need to get away. However, lately it feels run down with minimum maintenance. The glass of picture in our room was cracked. The window pane looking outside was cracked. A towel rack near the vanity seemed to be stripped out of the wall and the hole just sits there. The floor had a number of areas coming up and there was an area with at least a 2” level/height difference. Breakfast is no longer included. Otherwise, the desk clerk was nice. I think it really needs some attention if they will continue to ask for nearly $200 a night (after tax).

The hotel reeked. The smell was incredibly overwhelming, we had headaches from it. There are wall deodorizers in the hallway that just really douse the place in air freshener smell. It was the most potent thing, I can't express how truly encompassing the smell was. The front desk person was friendly and knowledgable.

Fantastic room and lovely quiet location in the heart of downtown

Staff was rude

King size bed, comfortable mattress, large tub/ shower, smart TV, walking distance to all of the great restaurants on Jefferson.

Good

Some small issues at first, but they were very quick to address and it was great

Loved the location. Stayed 2 nights. Found out first morning that the hotel has no staff from 7pm until 10 am. Tried to report a problem with the toilet and only found a phone number at the front desk to report maintenance emergencies. Fixed the toilet myself. Called the number, which rang at the front desk! Left the hotel for breakfast and key cards would not work when we returned. Desk clerk gave us new cards when she arrived at 10am. Room was clean except for bath. Pool was unuseable/unclean. Ice machine broken with note to get ice at front desk but no one working front desk. Would not recommend this hotel to anyone. Incidental charge not refunded.