Comfort Inn Smithfield near I-95

When we arrived, we were greeted by the woman on duty, I believe her name is Christina. She seems pleasant. However, she lacks a professional appearance. Her dark blue shirt was either dirty or extremely stained. Later in in the evening I came to the front desk and she nor anyone else was there to answer my question. I waited and called out to see if anyone was there, perhaps in the back, and not helped. The elevator is in poor condition. The grates inside appear to be coming off. The green and red arrow lights were taped to hold them in place. The second floor elevator button did not have a cover on it. The hallway on the second floor did not have air conditioning . It was very hot and not healthy for an asthmatic. My room was dirty. The gold colored valance that covers the base of the beds were very dirty and stained up—both beds. The furniture was scratched. Material was hanging from the bottom of the blue upholstered chair. In the hallway they had patched up the carpet. Breakfast was frugal. The refrigerator was not well stocked. I had to ask for yogurt. I was given a cup of yogurt and two cups were placed in the refrigerator. The fruit was scarce and only one mini danish in the display case. The eggs looked watery and I wouldn’t eat them. Everything was uninviting . That place is a health hazard and stingy with breakfast. It may be a budget friendly hotel , but all people are entitled to better service and accommodations. Shameful!

The room was clean and decent for an overnight stay.

The room smells like a dirty rug when you first walk in.

Cleaned daily

The beds were comfy. The room was clean.

The air I'm our room didn't work and the tub was backing up. I called the desk and the gentleman came to check it out. When I came back from getting some food I saw the guy and asked him about it. He said that they tried contacting me..calling the room...the damn phone in the room didn't work either! So my question was why didn't they call my cell. They collected all my info at check in.

Breakfast was good with an attentive staff member refilling the standard buffet selections. The lobby was well maintained but the rest of the hotel was not. The elevator and hallways were uncomfortably warm in the August heat. The elevator button cover was missing on our floor. The furniture in our room was worn and scratched with one piece missing a handle. The bed was clean and comfortable and the air worked in our room so it was ok for an overnight stay.

Nice experience

Had to change room, 1st room door would not lock 🔐

Exactly what we needed and incredible for the price. I do wish that they had paid attention to our request for late checkout. The woman who knocked on our door at 11:00 a.m. had the late checkout paper in her hand and it did not deter her from waking us up.

The front desk was very helpful whether it is regular service request or request for first aid medication. The location is great. This hotel is smoking hot surrounded by tobacco plants in Smithfield, NC. Will return for another stay.

Beds comfortable, ac loud and smelled, bratroom has mold. Dust webs around the corners. Carpet dingy. Breakfast good. Lobby and entrance clean