TownePlace Suites Wilmington Wrightsville Beach

Clean

Comfortable beds and nice shower pressure. That being said, overall appearance of halls and amenities seemed dated and not as nice. No water refill station anywhere on premises, only water fountains. Not walkable to anything, but otherwise convenient location.

Beds were nice and comfortable

The cleaning was terrible. I own a cleaning company and I was shocked that there were pubic hairs left in the shower, the carpet in the second floor hallway was covered in all kinds of crumbs and trash, including multiple nicotine pouches, large Toe nails, and dander that had just been left all over the carpet. We left for the day on Saturday, and expected service to stop in to replace towels, make the bed and at least empty trash, but when we returned no one had even checked in to see if the room needed anything. We stay at hotels regularly, and this was the most filthy of them all. I do appreciate that the sheets and bed were clean and comfortable. The cleaning crew definitely does a poor job though. There were old candy bars left on top of the short refrigerator in our room as well, and the fridge and bars were covered in a thick layer of dust.

Great location. Great staff!

Location, breakfast was sufficient

Bathroom sink was blocked. We rented 2 rooms - cleanliness in rooms was average. Cleanliness in general throughout hotel seemed below par, passageways didn't look like they had been cleaned. One lift was out of order for part of our visit.

Stayed there again for business. Nice accommodations, including the full kitchen. Was close to my jobsite, about 20 minutes. Best part of the stay however, was the personnel! Everyone that I had contact with was top shelf. From managers Nicol and Jessica, to the desk staff, everyone was wonderful. Elias, Noel, and Colleen, were especially helpful when I needed some copies or had questions about the area. Additionally Colleen was most helpful with suggesting all the good spots to eat. In fact, I ate at 5 different places she recommended and all were very good. Hopefully I will get back there agian, but this time for vacation!!

The bath tub had cracks in it and looked dirty. I didn’t expect to see so many pets. But the biggest problem I had was the ants in my bed and on the floor. The complimentary breakfast was okay. I would not recommend this hotel.

The staff were amazing and tried every way to be helpful.

The garlic smell in the room, hit you in the gut when you first walked in the door, after a few minutes the smell was not noticed anymore. The cleaning staff and front desk d gf ave is different things to try, however nothing worked.

The parking lot is too small. Very difficult to back out of a space without hitting a car on the other side of driveway.