Extended Stay America Suites - Oakland - Emeryville

It was okay. We saw a roach. Other then that it wasn’t that bad.

The entire place was dark and dingy overall. The hallways smelled like fried fish. Our room didn't have any cups, and the cups given to us by the front desk had chips and cracks on the rim. The bathroom had mold and was not very clean.

Smoke free room, still smelled like smoke everytime we returned to our room. There was also cockroaches on our wall one night and people blasting music in the parking lot in the middle of the night

Payed a whole night but Stayed for about 2hrs the place had roaches!! Nope never again, I was on the 4th floor, the front desk lady was courteous

Beware of the creepy crawlers. I did not too much enjoy my stay a family of 5 while is a decent space the experience was quite revolting. I seen numerous roaches within my room and the hotel lobby by the coffee setup. The rooms don’t come with the cook wear and utensils you have to call to inquire and then go retrieve it yourself. And don’t let it “too late” at 6:30pm or you’ll be hungry till the next day. Then there was a fire and a flood the broke out @ 3am on the 3rd floor and the staff was very frantic and unprofessional in leading residents through the process. Has us waiting for about an hour and a half outside. Residents had to take action inquiring about when we can go back inside to the fire officials.

The Front Desk Staff was very attentive and accomodating. All Shifts handled our needs with the same level of care as when management was around. The Location is great for food and shopping. The Security Guard that patrols the Property every night made us feel very safe.

Rested good

Rest good

Property was clean n secured

i really wanted to like this place, but seemed like a motel 6 to me. i had to switch my room 3 times until i found one that was barely decent. the lady at the front was so kind in helping me with the issues i was facing, but this property was nothing like the description or the photos. i am sad i wasted $100, but i guess you get what you pay for.