Extended Stay America Suites - Sacramento - Elk Grove

I loved the staff. They were very friendly, helpful, and very attentive.

I did not like the cleanliness, the smell of the building, and the old out dated room. For the price I paid, you would think there would be some upgraded features. All day and night I could hear every little step the people above me made. The walls are paper thin.

Location was nice. Room was really old and smelled bad.

Furniture was in really bad shape. Lots of water damage on tables. Appliances were extremely old.

Everything

N/A

Staff okay

The towels had hair all over them the floor wasn’t cleaned the chairs were stained holes in the carpet so many issues needs to be torn down re modeled in the room. The countertop and bathroom counter all chipped bad I thought it was make up left behind. Mold build up in the refrigerator and not cleaned behind at all. The caulking in the shower was so bad had mold in it. I was to scared to see the bed so I laid the one actuall clean towel in it to sleep. The cabinets are stained. I wouldn’t stay here ever again nor would I recommend anyone else to. Was supposed to have a king bed had a small bed, my feet were hanging off the end had to sleep sideways thankfully I was alone.

Room was nice but you had to ask for any extras, so very sparce.

The bed was comfy but you could feel the other persons every move. We went down for the grab and go breakfast but we’re faced with nothing but coffee and granola bars. When we asked the staff she said yeah sorry the shipment is late. How late was it because we were there at like 9 and it’s only available until 9:30. The coffee left a lot to be desired.

Breakfast was coffee and a cup of oatmeal.

Remind people of light breakfast rather than mentioning breakfast included.