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8.4 / 10 Guest Rating

Playa Palms Beach Hotel

1st Avenue Bis, Between 12th and 14th North Street, Playa del Carmen, QROO, 77710, Playa del Carmen, MX

Playa Palms Beach Hotel - main view

About the Property

Experience the perfect blend of relaxation and adventure at Playa Palms Beach Hotel, where paradise meets comfort in the heart of Playa del Carmen.

Private Beach Access
Enjoy serene days on our exclusive private beach, tailored for relaxation and sunbathing, just steps away from your spacious accommodation.

Recreational Amenities
Dive into the refreshing outdoor pool or engage in various recreational activities to create unforgettable holiday memories with family and friends.

Convenient Location & Services
Indulge in a delightful continental breakfast while exploring attractions within walking distance, from the vibrant Quinta Avenida to the stunning Mamitas Beach, ensuring you never miss out on the local excitement.

Make your getaway unforgettable and book your stay at Playa Palms Beach Hotel today!

Facilities & Amenities

Free WiFi
24-hour front desk
Garden
Luggage storage
Designated smoking area
Concierge service
Wheelchair accessible
Snorkeling nearby
Surfing/bodyboarding nearby
Bicycle rentals nearby

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. No pets and no service animals are allowed at this property. Contactless check-out is available.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.4
Excellent173 verified reviews
AI Summary

Guests highly rate the stunning location and frequently praise the friendly staff.

Categories

Cleanliness8.5
Service8.9
Location9.0
Room Quality8.4
Amenities8.0
Value for Money8.1
Food and Beverage8.0
Overall Experience8.4

Select topics to read reviews

C
Christi
Verified booking
family
Standard Room
Stayed in Aug 13, 2025

"Exceptional"

10.0

Great boutique hotel close to the famous Avenida Quinta (5th Avenue). We enjoyed drinks and appetizers at neighboring restaurant, and they served us on the beach chairs. We also had fantastic beach massages at the place right next door. This is not a "beach destination" hotel, as there is practically no beach, but that was not our purpose for the 2 nights stay. I would stay again!

Helpful?
L
Linda
Verified booking
family
Standard Room
Stayed in Aug 11, 2025

"Exceptional"

10.0

The woman in the daytime was very pleasant. The mail at night was a very pleasant.He kept forgetting who already had a room and who didn’t

Helpful?
D
Danielle Denise
Verified booking
friends
Standard Room
Stayed in Aug 11, 2025

"Exceptional"

10.0

Nice place to visit but it can get pricy!!

Helpful?
J
Jonathan
Verified booking
family
Standard Room
Stayed in Aug 9, 2025

"Exceptional"

10.0

One of the few hotels in PDC that has a waterfront. It has a small beach area with lounge chairs and palm trees and I love the sound of the water crashing onto the shore. It adds to the serenity of the property. Although I did see a person or two in the water, its not really a swimming beach as the propertys beach is created woth a retaining wall of sandbags to prevent erosion. The water during the day gets murky with sediment, especially because of the local fishing charters that dock right off the water. My daighter even saw a 30" wide stingray cruising iff the coastline. There are friendly locals offering services inclduding fishing charters, massages and local trinkets. The property is located a block away from the clubs in downtown PDC but angled far enough away that the sound is barely noticable. Everything is walking distance. Loved the hitel. Everyone is so friendly and I would love to go again.

Helpful?
E
Eldiza
Verified booking
Standard Room
Stayed in Aug 6, 2025

"Exceptional"

10.0

I like that it was small and quiet close to the beach

Helpful?
V
Valarie Lynn
Verified booking
Standard Room
Stayed in Aug 3, 2025

"Good"

6.0

Besides the bath towels being dirty the room was semi clean. The floors felt dirty like sand had never been swept up. Also, a little disappointed that this is a “beach” resort and although it is on a beach front you can’t swim in the ocean. Boats are parked on the area and it’s not accessible for swimming. We booked this resort because we thought we can swim in the beach on days where we didn’t have excursions. Unfortunately, you will have to travel to a public beach elsewhere.

Helpful?
J
JOSE
Verified booking
family
Standard Room
Stayed in Aug 3, 2025

"Exceptional"

10.0

Me surpreendi o custo e benefício . A localização . Voltaria outras vezes com certeza . Todos os funcionários muito hospitaleiros. Sempre prontos a ajudar.

Helpful?
P
Pete
Verified booking
family
Standard Room
Stayed in Aug 1, 2025

"Exceptional"

10.0

Great place to stay. Clean rooms, pool, garden and ocean view. Amazing staff! One downside, no beach for swimming. Not sure if it's time of year, July, ocean water around resort was brown.

Helpful?
N
Nancy M
Verified booking
family_with_children
Standard Room
Stayed in Jul 20, 2025

"Good"

4.0

Pool only available until 8pm. Front desk personnel very rude. Will not be staying here again. Not very family friendly.

Helpful?
A
Araceli
Verified booking
family_with_children
Standard Room
Stayed in Jul 17, 2025

"Exceptional"

10.0

Very friendly staff, specially the traveling coordinator at the hotel, Carlos May. Thank you 🤗

Helpful?