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8.4 / 10 Guest Rating

Playa Palms Beach Hotel

1st Avenue Bis, Between 12th and 14th North Street, Playa del Carmen, QROO, 77710, Playa del Carmen, MX

Playa Palms Beach Hotel - main view

About the Property

Experience the perfect blend of relaxation and adventure at Playa Palms Beach Hotel, where paradise meets comfort in the heart of Playa del Carmen.

Private Beach Access
Enjoy serene days on our exclusive private beach, tailored for relaxation and sunbathing, just steps away from your spacious accommodation.

Recreational Amenities
Dive into the refreshing outdoor pool or engage in various recreational activities to create unforgettable holiday memories with family and friends.

Convenient Location & Services
Indulge in a delightful continental breakfast while exploring attractions within walking distance, from the vibrant Quinta Avenida to the stunning Mamitas Beach, ensuring you never miss out on the local excitement.

Make your getaway unforgettable and book your stay at Playa Palms Beach Hotel today!

Facilities & Amenities

Free WiFi
24-hour front desk
Garden
Luggage storage
Designated smoking area
Concierge service
Wheelchair accessible
Snorkeling nearby
Surfing/bodyboarding nearby
Bicycle rentals nearby

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. No pets and no service animals are allowed at this property. Contactless check-out is available.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.4
Excellent173 verified reviews
AI Summary

Guests highly rate the stunning location and frequently praise the friendly staff.

Categories

Cleanliness8.5
Service8.9
Location9.0
Room Quality8.4
Amenities8.0
Value for Money8.1
Food and Beverage8.0
Overall Experience8.4

Select topics to read reviews

J
Jonny
Verified booking
partner
Standard Room
Stayed in Jul 17, 2025

"Exceptional"

10.0

Property had ocean views snd close to all the shops and restaurants

Helpful?
B
Benzion
Verified booking
Standard Room
Stayed in Jul 12, 2025

"Exceptional"

10.0

Clean, cozy, quiet. Great location

Helpful?
E
Elbert
Verified booking
family
Standard Room
Stayed in Jul 6, 2025

"Exceptional"

10.0

The property was great and the receptionist was a big help because there was a mix up with our room. So She managed to get us room that would accommodate my family and I. And the icing on the cake was not only was the room really nice but she move to a room with an awesome view. Great time

Helpful?
B
Benigno
Verified booking
Standard Room
Stayed in Jul 6, 2025

"Exceptional"

10.0

Great location and quiet. AC ran cold as well

Helpful?
H
Hugo
Verified booking
family_with_children
Standard Room
Stayed in Jul 6, 2025

"Exceptional"

10.0

Wonderful stay at Playa Palms Beach Hotel! We had a fantastic experience at Playa Palms Beach Hotel! The place was very clean, the rooms were comfortable, and everything felt well taken care of. The customer service was amazing — every staff member we interacted with was kind, helpful, and welcoming. The hotel is in a perfect location, with easy access to restaurants, nightlife, and transportation. It was incredibly convenient to explore the area and still have a peaceful, relaxing place to come back to. My daughters truly enjoyed the stay, and we all felt right at home. I would absolutely recommend this hotel to anyone visiting the area. We’ll definitely be back!

Helpful?
C
Claudia
Verified booking
family
Standard Room
Stayed in Jul 4, 2025

"Exceptional"

10.0

Everything was exellent service the only bad the pool was dirty

Helpful?
S
Sukhjit
Verified booking
partner
Standard Room
Stayed in Jul 3, 2025

"Excellent"

8.0

Good

Helpful?
F
Fabiola
Verified booking
family
Standard Room
Stayed in Jun 30, 2025

"Exceptional"

10.0

Lovely beautiful place❣️

Helpful?
J
John
Verified booking
family
Standard Room
Stayed in Jun 21, 2025

"Exceptional"

10.0

We arrived late, but thankfully were able to still get something to eat because some places were still open. It was close and walkable. Great location- close to the ferry and shopping.

Helpful?
B
Blaney
Verified booking
partner
Standard Room
Stayed in Jun 21, 2025

"Exceptional"

10.0

We really enjoyed the property. Its is well maintained and located within am easy walk to restaurants and shipping. We had no issues parking our large SUV on the street with metered parking. We recommend using the parking app. Breakfast delivered to our room and was delicious and plentiful. We will definitely stay again. Sadly, the sea was black and full of sargazo but that didn't affect our visit and is of no fault of hotel. Pool was lovely.

Helpful?