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8.4 / 10 Guest Rating

Playa Palms Beach Hotel

1st Avenue Bis, Between 12th and 14th North Street, Playa del Carmen, QROO, 77710, Playa del Carmen, MX

Playa Palms Beach Hotel - main view

About the Property

Experience the perfect blend of relaxation and adventure at Playa Palms Beach Hotel, where paradise meets comfort in the heart of Playa del Carmen.

Private Beach Access
Enjoy serene days on our exclusive private beach, tailored for relaxation and sunbathing, just steps away from your spacious accommodation.

Recreational Amenities
Dive into the refreshing outdoor pool or engage in various recreational activities to create unforgettable holiday memories with family and friends.

Convenient Location & Services
Indulge in a delightful continental breakfast while exploring attractions within walking distance, from the vibrant Quinta Avenida to the stunning Mamitas Beach, ensuring you never miss out on the local excitement.

Make your getaway unforgettable and book your stay at Playa Palms Beach Hotel today!

Facilities & Amenities

Free WiFi
24-hour front desk
Garden
Luggage storage
Designated smoking area
Concierge service
Wheelchair accessible
Snorkeling nearby
Surfing/bodyboarding nearby
Bicycle rentals nearby

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. No pets and no service animals are allowed at this property. Contactless check-out is available.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.4
Excellent173 verified reviews
AI Summary

Guests highly rate the stunning location and frequently praise the friendly staff.

Categories

Cleanliness8.5
Service8.9
Location9.0
Room Quality8.4
Amenities8.0
Value for Money8.1
Food and Beverage8.0
Overall Experience8.4

Select topics to read reviews

J
James
Verified booking
family
Standard Room
Stayed in Apr 19, 2025

"Exceptional"

10.0

Amazing place to stay. Will definitely stay here again. Top notch service.

Helpful?
R
Richard
Verified booking
Standard Room
Stayed in Apr 15, 2025

"Exceptional"

10.0

Always wonderful!

Helpful?
I
Imane
Verified booking
partner
Standard Room
Stayed in Apr 15, 2025

"Exceptional"

10.0

Like the hotel , near to the beach, this s my 2 nd time there and for sure won’t be the last

Helpful?
C
chickenwings
Verified booking
Couples
Standard Room
Stayed in Apr 12, 2025

"Would love to stay again!"

10.0

We stayed at this hotel after arriving at another hotel and didn't receive what we had reserved. So basically, we stayed on a whim. What a pleasant surprise. A clean, spacious room with a view and a lovely patio with chairs and a hammock. The pool was clean, and the free breakfast was served to our room each morning. The staff was very accommodating and super nice! And we also had many great conversations with the other guests. I can't wait to return.

Helpful?
J
Julie
Verified booking
partner
Standard Room
Stayed in Apr 10, 2025

"Exceptional"

10.0

Lovely property right on the beach. Much nicer than staying to a large American chain hotel. Staff were wonderful. Only one block from busy shopping and restaurant/bar street but totally quiet. All units have lovely balconies with a hammock. As others have said, the beach is small, but right next to larger beach area. Highly recommend!!!

Helpful?
C
Carole
Verified booking
Standard Room
Stayed in Apr 8, 2025

"Simplement charmant."

8.0

Petit hotel très charmant et agréable en bord de mer. Près de l'action sans en être incommodé. Plage agréable pour relaxer. Pour ma part, baignade en piscine plutôt que dans la mer à cause des bateaux de pêcheur devant la plage. Belle vue de la mer de la piscine et de la plage avec spectacle de pélican en bonus.

Helpful?
K
Kasey
Verified booking
partner
Standard Room
Stayed in Apr 8, 2025

"Good"

6.0

The beach and the pool were lackluster. We thought we were going to be getting a second level suite, but we were on the floor and had to share a patio, which was not what we were expecting. Got in trouble for swimming in the pool after 6pm, but saw people smoking on their patio and they didn't get in trouble. Walls are very thin - you can hear a pin drop. Staff was unable to communicate efficiently, with the exception of Alfredo (he was the star of the show - he seemed to keep the quests happy) The tv and internet did not work and we received no bars of service inside the room.

Helpful?
J
Jennifer
Verified booking
Standard Room
Stayed in Apr 6, 2025

"Exceptional"

10.0

I stayed here on a solo vacation last week. It was a great place, walkable to all the fun things in playa. The staff was amazing, the place was clean, and the room itself was great I would say the beach in that area of Playa del Carmen was not really swimable due to the rocks and boats. However the beaches near by offered more swim able areas. I’d totally stay here again.

Helpful?
A
Angela
Verified booking
Standard Room
Stayed in Apr 5, 2025

"Exceptional"

10.0

I really liked this place

Helpful?
N
Nicole
Verified booking
Standard Room
Stayed in Apr 3, 2025

"Exceptional"

10.0

Absolutely amazing. Will definitely be back!

Helpful?