The Frangipani Langkawi Resort & Spa

We had a lovely 2-night stay at the hotel. The staff are very helpful. The hotel was clean and eco friendly. We will be returning in the future

It was utterly fantastic. I’d go back in a heartbeat

Staff were very polite, friendly and professional. Breakfast was very good and dining/room service was good as well. The lady that did the activities booking was very knowledgeable and helpful. It would have been very good if the facilities in the rooms had been checked before guests check-in as we had to get maintenance to fix toilet flush and broken lamps etc. Overall, it was a very enjoyable experience.

Welcomed from the start by Carolyn the manager, and check in all smooth, bags delivered to the room. Staff all smiling and friendly and are an absolute asset to the property. Breakfast was great, a selection catering to all tastes from fruit to curry and everything in between. Rooms were clean and comfortable with air conditioning. Although some parts of the resort are ageing, there is an ongoing refurbishment programme but this doesn't spoil the location and the feel of the place. Bar staff were incredible and always happy. Prices were reasonable for drinks and food and of a good quality. The pool area was great with a choice of seawater or chlorine pool. Our time went too quickly as usual and we were sad to leave. I would recommend the resort for the location, the friendliness of the staff and just an around nice place to spend some time.

**Prime location, but the property is in urgent need of attention.** While the location is undeniably excellent, the overall condition of the property leaves much to be desired. The space feels outdated and in need of significant renovation to restore its appeal. Unfortunately, the management appears largely disengaged, leaving guests reliant on well-intentioned but untrained staff. While their efforts are appreciated, the lack of proper oversight affects the overall experience. For those prioritizing location above all else, this might still be a viable option. However, for guests seeking attentive service and a well-maintained environment, this property may fall short of expectations.

Pros: Good location by the beach Nice mango cocktails but that is where it ends. Cons: After insisting we would not take a room at the back of the car park, we waited for half an hour and were given another room. It is the first time I have entered a hotel room to find a cleaner had used the toilet and didn't flush it! There were black hairs on the basin, one light bulb not working and it is already a dark room. The last morning we went to go to the gym at 10am and someone had forgotten to unlock it as it said it opens at 8am so we couldn't get in. The bartender doesn't know what mint smells or tastes like as he put this strange herb in a mojito which we couldn't drink, the breakfast was VERY average (and that is being polite) and clearly aimed at the Indian market. We couldn't eat anything except fruit and eggs. The staff have not had training as it took a long time every time we wanted service to actually get served and at breakfast, the dishes were never cleared away from almost every table. When we checked in, the receptionist really wasn't interested as she just gave us the key and that was it. I had to ask her if there was anything we should know such as where is breakfast and she never told us if we wanted anything from the room there is a number you can whatsapp as there is no phone in the room. We would never return as there is just too much choice of places who actually make an effort.

Lovely Days With My Small Family, The Environment is Beautiful, Friendly Staff & Managers.Love The bar near Pool.The Beach View Restaurant so Calm and Peaceful by the Sea.We feel Welcomed.See You on Next Visit for Sure.Thx For the Hospitality.❤️

Disappointing for a hotel listed as ‘5 star’. Location is great, with the beach a mere stroll away. Rooms very basic, and breakfast poor! Reception team friendly, but not much more to recommend about the hotel! Close proximity to the beach was the property’s saving grace.

My two adult sons and I have recently returned from 6 nights at the Frangipani staying in a family room and had a lovely time. The location right on a white sand beach is beautiful and it's about a 5 min/5 ringit (£1) taxi ride from the centre of town. Several restaurants and a wonderful laundry within 5 mins walk. We found the breakfast good-fresh fruit, yogurt, toast, cereal and the room spacious and comfortable. Clean bath and beach towels and water provided every day. Other comments have said the breakfast food ran out but there was always plenty when we got there after 9.30. Yes, the bathrooms could do with an update and parts of the resort were a bit run down looking but that didn't bother us and the staff were lovely. The sunset boat cruise that we booked through the hotel was one of the highlights of our whole trip to Singapore and Malaysia.

While traveling extensively with family i often come across tired resorts..this one was rather exhausted! Starting from the general grounds which had broken equipment, garden implements, construction waste, broken walkways it was a sad state of affairs! Large water tanks greet you to the main greens with dated gazebos and littered beaches! The rooms were functional at best with broken faucets, dated furniture, rickty doors, cracked flooring..comfortable but below average. The breakfast was pointless for most westerners with an odd mix of indian-Malay cuisine! Decent to fill up but again nothing to feel good about..check in was tiresome and common areas dirty and dated with over flowing garbage cans, confused staff etc..No attempt had been made to clean up the area or sweep the beach but that seemed to be common to all sorrunding establishments! I wouldn't return for what I expirieced! Disappointing from start to finish!