Hampton Inn Coldwater

We arrived late after a wedding and the front desk attendant was very efficient and pleasant. Pool looked nice although we did not use it. Breakfast was sufficient room was clean but could use some updating.

The tv remote batteries were dead, went to the front desk for service no one was there to help, no bell. Went back to the room to call the front desk and the phone in the room did not work. The hotel allows pets beware dogs were barking all night in the hotel.

The location was great. The employees were very friendly.

The bed was too ferm. Pillows too soft. The water in the shower was rusty looking and the sink drained slowly.

Really liked the comfort and coziness of the room, the refrigerator and microwave made it convenient for us to be able to bring snacks from home. My husband is a professional DJ so we booked the hotel for a weekend. Stay as he was there DJing a wedding.. we enjoyed the breakfast bar and pool as well. Would definitely recommend and will be coming back!

Needs a serious remodel. Has gone downhill over the years so we’ll try the Holiday Inn next door next trip. Rooms are extremely tired looking with banged up furniture and stained tubs. The carpet in the room was stained. The only decent lighting is in the bathroom. The rest of the lighting is dark and dreary. Pillows on the beds are lumpy and in pieces and should be tossed. Ice machine wasn’t working. Hot water was sufficient and breakfast was a bright spot but not enough to make up for the shortcomings in the room.

Room was quiet and beds comfortable. Issue we had they didn’t clean our room and we waited almost an hour for them to bring us clean towels so we could shower before dinner.

Location

Bathroom door did not latch, toilet seat was crooked and pinched while trying to sit and shower handle was loose so hard to get shower on with correct water temperature. No laundry facilities.

I don’t like to give negative reviews. The staff at this property is excellent. Friendly, helpful etc. However, the room itself had a mystery 'wet spot' on the carpet. AC was set at 65 when we arrived and it seemed to be barely keeping up. When we returned after dinner the room had condensation on everything and was literally ice cold. Adjusting the unit up to 80 did not help. There were no additional blankets or pillows. Two bath towels in the bathroom. The phone in the room didn’t work, etc etc etc . As a seasoned traveler, I am not surprised to find a 4 star well maintained property at around $300 oer nightbin a major city. This property does not live up to the high price tag.

Check in was thorough and fast, the room was absolutely spotless. All staff we interacted with were kind, would absolutely stay here again.